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It is increasingly critical for IT organizations to achieve commitments with cloud service providers (CSPs) in a predictable and measurable way. Without the right processes in place, IT's ability to deliver on its cloud commitments can be quickly overextended. WWT's Cloud Marketplace Assessment is a cost-effective way to benchmark the effectiveness of your software procurement processes.

WWT's Cyber Posture Assessment provides actionable intelligence about your existing security ops programs plus an in-depth assessment of your overall breach readiness. Whether you want to examine configured operating systems, assess password management policies, or identify misconduct or the misconfiguration of services, browsing actions or applications -- our Cyber Posture Assessment can arm your team with an organization-wide view.

WWT is here to help our customers assess the advanced security capabilities of Microsoft 365. This 1-2 day engagement includes security and/or compliance processes covering Microsoft 365, Office 365 E5, Enterprise Mobility + Security and/or Windows 10 advanced security capabilities.​ Sessions include a customer briefing, discovery with the customer, security assessment in one or more of the security solution areas of Microsoft 365 E5 and post-event delivery of security roadmap for customer. This engagement also covers the scope of GDPR (General Data Protection Regulation) Assessments and EMS Everywhere Assessments.

During this assessment, WWT's experts will help you obtain a risk assessment across your organization's cloud footprint to jumpstart your cloud security program. WWT will work strategically to discover all your assets and identify risky configurations, assess your resources against compliance standards (PCI, GDPR, NIST, CIS), monitor privileged users and access credentials for abnormal behavior, gain real-time network visibility to detect suspicious traffic, and uncover critical hosts that have exploitable vulnerabilities.

WWT is a global leader for the majority of F100 and government organizations, providing audit, compliance and risk management readiness assessments. Specific business units or an entire organization may be evaluated within an assessment to identify findings, gaps and a risk management roadmap. WWT provides a level of detailed analysis to create roadmaps to increase security program maturity and maximize the use of people, processes and technology to reduce risk while increasing efficiencies. <br/><br/> Organizations have different requirements, to both meet compliance and desired areas of risk management focus. For example, US DoD contractors and supporting organizations are required to be CMMC compliant, thus requiring readiness assessments using the CMMC framework published by the US DoD. Other organizations may desire to use a framework like ISO, to focus more upon business controls and operations. WWT supports a wide range of assessment including but not limited to NIST (a wide variety), ISO, CIS, and CMMC.

A business impact analysis (BIA) identifies and analyzes your business functions then aligns IT appropriately with the business. The objective of the BIA is to identify the effects of a disruption of business functions and provide strategies to mitigate and minimize the risk to your business.

An organization's people -- its end users -- are at the center of every process and digital transformation. So it's crucial they have the right tools for success. Yet we often find end-user technology decisions are disjointed, left up to distinct business units or simply sprawling over time. <br/> <br/> As organizations pivot towards employee-centric services, the need to empower end users with the right technology tools and provide measurable business value is paramount. <br/> <br/> Our Dynamic Persona Assessment differentiates itself from traditional persona assessments by merging data and institutional knowledge, building a sustainable persona framework that can be used for a variety of business and technical decisions and initiatives.

Application Dependency Mapping (ADM) is a management solution which discovers various applications running on various servers and network devices within a customer's network infrastructure and maps the dependencies between them. It aids in discovering, mapping and building a holistic view of all the resources running in a business infrastructure and the relationships between them.

Reduce risk with a WWT IAM Assessment

The Contact Center Strategic Platform Assessment is an in-depth consulting engagement to gauge a customer's readiness to upgrade/enhance their contact center solution to meet their strategic and operational objectives. This solution may, for example, include migration to the cloud, upgrading their premise solution, or enhancing their current solution. It will answer the questions: <br><br><ul> <li>What is the right strategic, target platform for your Contact Center(s)?</li> <li>If cloud, what type of cloud platform is best aligned with your requirements?</li> <li>If not, what are your other platform options to meet your strategic requirements?</li> </ul><br> <i>Contact Center and IT leadership are focused more today than ever on modernizing and improving their customer experience. According to Gartner, Contact Center's top priorities in 2020 are: 1) delivering digital channels and moving to new technology in the Contact Center, 2) improving agent experience and 3) enhancing and improving the customer experience. If you are modernizing your Contact Centers and looking to improve your service and customer experience, WWT's Digital Workforce practice can assess your Contact Center current state and provide a future state roadmap for moving to new technology, including migrating to the cloud (or strategic alternative if applicable) and delivering improved customer and agent experience. </i>

For organizations utilizing ServiceNow, a well-maintained Configuration Management Database (CMDB) is key to a successful Enterprise Service Management program. Unfortunately, many organizations find their CMDB to be untrustworthy, underpopulated or overpopulated. A Discovery + CMDB Health Check can help you determine where you are today, the gaps that exist and how to remediate these issues.

Virtual Chief Information Security Officer (vCISO) offerings are a great way to develop and mature the security posture of your company. There are a variety of reasons that organizations seek WWT Security Consultants to assist in their environment. For large enterprises, a vCISO can help bridge the gap between an outgoing CISO and the hiring of a new one. The vCISO will be able to assist with the interview and onboarding process, while also providing knowledge transfer that would not be available otherwise. For small to medium sized business, a vCISO is able to provide guidance to security teams and executive leadership for solidifying the security program and identifying areas for improvement – without breaking the bank.