Upcoming and on-demand events

Online or in person, WWT offers a variety of events to collaborate, connect and grow in the digital world.

The Drive-Thru Has Changed Everything

The explosion of technology has up-ended the restaurant industry! Join us for a LIVE panel discussion with QSR/Fast Casual thought leaders on how the drive-thru and off premise dining has paved the way for the restaurant of the future. We will dive deep into some important topics and take Q&A throughout our virtual event platform.

Nov 1, 2021 • 12 pm CST

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Event webinar

The Drive-Thru Has Changed Everything

Nov 1, 2021 • 12 pm CST

Article Consulting Services

How to Build an Actionable Product Strategy to De-Risk Your Offering

To de-risk any idea/offering you must create a product strategy which revolves around product, market, pricing and execution.

Apr 26, 2021

7 min read

Article Digital Strategy

Craveable Ideas for the Drive-Thru

From smart speaker boxes to hyper-personalized menus, we explore three key features that every brand should consider to revolutionize their relationships with their customers through their drive-thru experience.

Nov 30, 2021

4 min read

Case Study Consulting Services

Jersey Mike's Gains Valuable Customer Insights Through Data

WWT rebuilt the sandwich chain’s online ordering system, developed a new mobile app and integrated a complete marketing stack to deliver a better digital experience and provide increased visibility into customer data.

Jun 10, 2020

4 min read

Page Consulting Services

Digital Consulting

Sep 5, 2019

2 min read

What's new

Article Digital Strategy

Virtual Care Is Here To Stay — Are You Ready?

Patients and providers have become more comfortable with virtual care, ensuring its continued usage. Yet, Public Health Emergency (PHE) regulations and reimbursement models are considered temporary measures for now. Where does it all go from here? And are you ready?

Nov 30, 2021

7 min read

Article Digital Strategy

Cancer Patient Experience in a Digital Age

WWT Digital recently completed several niche engagements within the cancer research center space. This piece explores high-level findings from our patient, caregiver and care team research.

Nov 30, 2021

4 min read

Article Digital Strategy

Unpacking a World Class Rewards Activation

Loyalty programs go through phases of evolution, but you only have one chance to launch. We dive deep into where McDonalds got it right, and perhaps where they missed the mark in the long awaited My McDonalds Rewards program.

Nov 30, 2021

7 min read

Article Digital Strategy

Craveable Ideas for the Drive-Thru

Nov 30, 2021

4 min read

Event webinar

The Drive-Thru Has Changed Everything

Nov 1, 2021 • 12 pm CST

Article Financial Services

WWT Senior Global Security Director, Chris Konrad, Gives the Lowdown on His Time at Money20/20

What an honor. In the company of some of the biggest names in the payments, fintech and financial services industries, WWT's Chris Konrad was chosen to present at this year’s Money20/20 event in Las Vegas. Here is his take on this awesome experience.

Oct 27, 2021

4 min read

Video Championship at Mayakoba

Conquer the Speed and Complexity of Technology

Every company that embarks on digital transformation experiences significant headwinds. Our ATC Platform is a strategic resource to combat those challenges — a technology playground that mitigates the risk inherent in solving complex business challenges with even more complex technology solutions. Don't just think it will work. Know it will.

Oct 26, 2021

0:30

Article Digital Strategy

Don’t Bother Investing in Omnichannel This Holiday Season

If your current Q4 retail experience strategy includes excessive texting, emailing and direct-mailing customers with red and green branding (#omnichannel), you’re out of touch with what the consumer really wants. There’s only one way to increase sales this holiday season, and it’s not what you think.

Oct 22, 2021

2 min read

Article Digital Strategy

Are You Ready for Online Holiday Shoppers?

For the past several years, ecommerce has played an incrementally increasing role in holiday sales. In 2020, as online shopping became a critical need, the pandemic forced retailers’ hands. This resulted in a permanent shift in spending, shopping habits and expectations. It’s the truly innovative retailers who have been anticipating trends for years that are now experimenting with trailblazing ideas to further improve their reach to consumers.

Oct 21, 2021

3 min read

Article Digital Strategy

Follow the Money With Alternative Payment Methods

Alternate forms of payment are making waves, as consumers look for safer ways to conduct electronic commerce. We will breakdown what’s new, and what’s to come in payments.

Oct 20, 2021

3 min read

Article Digital Strategy

How to Deal With Holiday Retail Supply Chain Shortages and Prepare for Future Disruptions

As the holiday season approaches, continued low inventories, backlogged freight and long lead times have the retail industry bracing for predicted shortages during the usually lucrative holiday season. Logistics aside, the biggest challenge facing retail supply chain this holiday season is shifting consumer expectations created by the pandemic. This article provides tactics to consider for more agility and flexibility with your supply chain for the future.

Oct 20, 2021

7 min read

Article Digital Strategy

Brick and Mortar Retail Experiences Are Beyond Disruptive

Emerging from the pandemic, the in-store shopping experience is simultaneously shockingly different, yet stunningly perfect. We conducted some consumer research to understand how technology is being deployed to create a fresh, safe shopping experience.

Oct 20, 2021

5 min read

Article Data Analytics & AI

Business Decision Making in the Experience Era

Business success in the digital age is a direct derivative of the maturity available within your data science territory. Moving from a state of "data rich-insights poor" to "clear-sightedness" seems elusive at best. Decision makers yearn for an accurate and a reliable method to be able to predict the future for every decision on the cards. Experience Management [XM] gives you access to that crystal ball.

Oct 12, 2021

8 min read

Video Championship at Mayakoba

Seamless Performance

Sustaining peak performance is critical on and off the course. At World Wide Technology, we help organizations make optimal decisions faster to drive digital transformation and separate themselves from the competition.

Oct 12, 2021

0:30

Video Consulting Services

Drive Digital Transformation

WWT's ability to advise and execute, align the business and technology interests, and harmonize the physical and digital domains simplifies the transformation journey for organizations of all kinds.

Oct 4, 2021

2:02

Article Digital Strategy

The Next Best Action for Banks - Chapter 4: Optimizing Channels

As convenience, availability and proximity become increasingly important to consumers, banking and FinTech companies are recognizing the need to develop hyper-personalized omnichannel strategies that support 1:1 engagement with customers.

Oct 1, 2021

6 min read

Article Data Analytics & AI

The Next Best Action for Banks - Chapter 3: Formulating Recommendations

The Next Best Action series provides banks and financial services organizations with actionable insights to build more proactive, targeted and timely financial engagements with their customers.

Sep 24, 2021

10 min read

Article Digital Strategy

The Next Best Action for Banks - Chapter 2: Event Driven Architectures

As banks embrace the consumer-centric paradigm, focusing less on products and more on relevant engagements with their customers, the demand for real time interaction is growing. This demand is driving banks to build systems that can model, interact and predict behavior to support real time interactions. In this next article in our series aimed at helping banking and financial services organizations better understand how they can leverage data science to become more customer-centric, we explore Event Driven Architectures and the ability to model the real time world using Apache Kafka.

Sep 21, 2021

6 min read

Video Digital Strategy

What will you do to make a new world happen?

Transformational change doesn’t happen overnight. It takes dedication, resources and action. Our ambition is to create a brighter future for all and we are committed to leading positive change that impacts our customers, partners, people and communities across the globe.

Sep 20, 2021

0:30

Video Championship at Mayakoba

Outperform the Field

In today's digital economy, everyone is looking to outperform the field. At WWT, we combine strategy and execution to help organizations accelerate growth and realize a brighter future.

Sep 15, 2021

0:30

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