The WWT Customer Experience Workshop is a strategic discussion and whiteboard session focused on identifying your company’s unique business use cases and mobile application needs. WWT experts customize the session to meet your company’s specific areas of interest, which may include:
Digital Experiences: Organizations need technology that engages consumers, patients and others in new ways on mobile devices, in their homes, on the web, in stores, hospitals and branch offices. This can include providing highly personalized experiences and offers with loyalty programs.
Frictionless Service: Customers expect efficient, personalized service however they interact with an organization, whether it be over web, mobile, in person, kiosks or over the phone. It is essential to provide an integrated experience that is “frictionless” for the individual.
Smart Spaces: Data focused on customer behavior, habits, wants, loyalty and interactions can help an organization optimize its strategies and provide personalized experiences for the customer.
Digital Experiences: Organizations need technology that engages consumers, patients and others in new ways on mobile devices, in their homes, on the web, in stores, hospitals and branch offices. This can include providing highly personalized experiences and offers with loyalty programs.
Frictionless Service: Customers expect efficient, personalized service however they interact with an organization, whether it be over web, mobile, in person, kiosks or over the phone. It is essential to provide an integrated experience that is “frictionless” for the individual.
Smart Spaces: Data focused on customer behavior, habits, wants, loyalty and interactions can help an organization optimize its strategies and provide personalized experiences for the customer.
What is a Workshop?
A working session in which your technology decision makers, Architects, Engineers, and Line of Business representation meet with WWT Subject Matter Experts, Engineers, and program management to evaluate how specific strategies and technologies could be deployed in your organization. These are paid engagements with a defined outcome and deliverable, e.g. Action Plan, High-level Architectural Design, Proposal or Quote for Project Implementation. Takes place in person or via video conferences that last from 4 hours to 5 days.
Who Should Attend?
Architects, engineers, IT directors, CIOs, Line of Business representation. Anyone with a material interest and responsibility for delivering, consuming, and supporting the solution.
Architects, engineers, IT directors, CIOs, Line of Business representation. Anyone with a material interest and responsibility for delivering, consuming, and supporting the solution.