AI Prompt Engineering Training Series
IT leaders must empower teams to fully leverage generative AI (GenAI) securely, not just invest in it. This series accelerates adoption by building practical job-relevant skills from foundational to advanced prompt design with a strong emphasis on AI data security, safe prompting practices, protecting sensitive information and eliminating data leakage.
A skill progression framework for every stage of GenAI interaction
The Prompt Engineering Training Series features four progressive and customizable courses, each tailored to a specific stage of AI tool application interaction. Through this approach, participants first develop foundational knowledge and then move on to more advanced skills.
This training series delivers measurable outcomes, boosts workforce confidence and supports enterprise-wide governance, enabling organizations to achieve reliable, auditable AI results and unlock maximum value securely and responsibly.
This introductory workshop, led by WWT's AI experts, offers IT and business leaders a complimentary or premium 101 class that delivers the foundational skills needed to confidently engage with AI tools such as ChatGPT, Microsoft Copilot, Gemini and Claude.
Complimentary Prompting 101 Training details
- Virtual workshop, interactive and hands-on
- No cost to requester and/or organization
- 90-minute session
Includes up to 15 attendees, with an optional prep call to understand your team's needs and follow-up for feedback and next steps.
Premium Prompting 101 Training details
- In-person or virtual, fully customized to your organization's needs
- Value-added offering
- Three-hour session
Includes up to 30 attendees, with a prep call to understand your team's needs and group follow-up for feedback and next steps.
The Premium offering can combine Prompting 101 and 102 curricula, including tailored content, extended Q&A and post-session support.
Through guided exercises, your team will immediately apply what they learn, building comfort, curiosity and confidence in using AI responsibly and effectively.
Key focus areas
- Write clear, structured prompts that lead to accurate results
- Avoid common mistakes that waste time or produce confusing answers
- Understand how AI interprets language to get better responses faster
Key benefits
- Create immediate impact: Hands-on practice with real-world examples
- Build confidence with AI tools: Learn to use ChatGPT, Copilot, Gemini and more
- Instill a foundation for growth: Build a strong base for deeper AI adoption and future training
Key takeaways
- Prompt engineering fundamentals: Understand how AI models interpret prompts
- Prompt blueprint: Learn a repeatable framework using tasks, context, constraints, personas and tone
- Best practices: Learn how to balance creativity, precision and efficiency
Building on the foundations of Prompting 101, Prompting 102: Practical Uses provides attendees with an interactive, customizable program that demonstrates how to effectively interact with consumer AI tool programs, such as Microsoft Copilot and Gemini, while also showcasing use cases for proprietary, organizational GenAI programs.
Training details
- In-person or virtual workshop, fully customized to your organization's needs
Available for up to 30 attendees, accompanied by a prep call. Includes group follow-up for feedback and next steps. In-person is preferred for an optimal attendee experience.
Discover how to apply prompting techniques to real-world tasks in this interactive session designed to spark ideas and immediate action. Explore everyday uses of AI tools to increase user knowledge and enhance productivity.
Key focus areas
- Learn common but not well-known AI tool features
- Use cases for taking full advantage of AI tools
- Build the confidence and understanding needed to scale AI adoption across teams
Key benefits
- Leverage a tailored learning structure: Training content customized to your team's goals, data policies and toolsets
- Improved productivity: See measurable gains in productivity and user knowledge by using the right tools for the right job
- Accelerated AI adoption: Build confidence and practical capability across different AI tools
Real-world impact
Attendees report:
- 95% increase in confidence in using AI
- Better understanding of the capabilities of AI tools
- Increased opportunities to utilize AI in day-to-day activities
Learn how to iterate more effectively, guide AI using explicit reasoning prompts, break down complex requests into manageable steps, assign tasks across personas using chained persona prompting and test prompt reliability.
Training details
- In-person or virtual workshop with pro tips, fully customized to your organization's needs
- Prerequisites: Prompting 101, Prompting 102
Available for up to 30 attendees, accompanied by a prep call to understand your team's specific needs. Includes group follow-up for feedback and next steps. In-person is preferred for optimal attendee experience.
Key focus areas
- Pro-level prompt structures: Prompting pro tips, handling complex prompts and iterative prompting
- Advanced debugging techniques: Use self-reflection and personas to improve response outputs
- Transition to agentic AI: Learn foundational concepts for Prompting 202, System Prompts for AI Agents
Key benefits
- Higher-quality outputs: Achieve greater accuracy, logic and depth in complex responses
- Efficiency and consistency: Reduce re-prompting pitfalls and refine workflows with structured iterations
- Future-ready skills: Prepare your organization for AI agents
Key takeaways
- Understand how to reduce iterating and when it is appropriate
- Apply chained persona prompting to improve complex prompt outcomes
- List quality assurance (QA) personas and how to use them to increase response quality
- Prepare for Prompting 202 by thinking like an agent designer, not just a user
Real-world impact
Attendees report:
- Improvement in complex reasoning prompts
- Reduction in re-prompting for multi-step tasks
- Quicker path to relevant, quality responses, saving time and money
Your team understands advanced prompting. Now it's time to design the rules your AI tools follow.
Prompting 202 builds on Prompting 201, introducing the structure and logic behind system prompts: the hidden layer that defines an agent's personality, knowledge, tone and decision boundaries.
Training details
- In-person or virtual workshop with agent templates, fully customized to your organization's needs
- Prerequisites: Prompting 101, Prompting 102 and Prompting 201
- Users will build a simple retrieval agent
Available for up to 30 attendees, accompanied by a preparatory call to understand your team's specific needs. Includes group follow-up for feedback and next steps. In-person is preferred for optimal attendee experience.
Key focus areas
- System prompt structure: Understand the role, task, context, constraints and tone components that shape AI agent behavior
- Reasoning and consistency design: Use system instructions to improve logic, reduce drift and create more predictable outputs
- Build tool-neutral system prompts: Learn a foundation that can be used to build any simple no-code agent
Key benefits
- Consistent performance: Improve reliability across repeated or shared AI uses
- Design control: Shape how AI agents think, respond and stay on task
- Scalable reuse: Create reusable system prompt frameworks that reduce setup time and improve quality
Key takeaways
- Apply system prompts to define AI agent behavior
- Use the System Prompt Blueprint to design for clarity and control
- Apply reusable patterns that accelerate agent design across AI tools
Real-world impact
Attendees report:
- Greater confidence in designing AI agents
- More reliable output from AI agents
- Faster development of simple AI agents