A Year in Review: World Wide Technology Sustainability Initiatives 2025

Sustainability initiatives are central to World Wide Technology's vision of being the best technology solution provider in the world, showcasing our commitment to people and the planet.

WWT promoted responsible business practices and innovative solutions for a sustainable future through 2025. This is a preview of these sustainability activities, more detailed information will be published in next year's annual Sustainability Report.

Net Zero Progress
WWT continued advancing toward its near-term and 2050 net-zero emissions reduction targets through projects that improve operational efficiency and engage key stakeholders.

On energy, we completed the next phase of our participation in a renewable energy program and began implementing third-party energy efficiency recommendations in strategic locations. 

We collaborated with a regional energy provider on an initiative to help reduce electricity use during high-demand periods, resulting in cost savings and lowering emissions.

This past year WWT increased awareness about and data accuracy of our value-chain emissions. This included launching an employee commuting survey, exploring options to collect data from leased facilities to reduce reliance on estimates, holding workshops on business travel emissions and sustainable procurement, and engaging top suppliers and logistics partners. WWT encouraged customer collaboration by engaging key customers through a survey and partnered on projects with them to set emissions baselines and align on sustainability targets. These initiatives further support WWT's reduction of value-chain emissions. reductions.

Circular Economy Initiatives
Our circular economy efforts focused on reducing waste across global locations and collaborating with partners to maintain compliance and meet customers' requirements on sustainable products.

Waste Management: We expanded recycling streams for plastic bottles and launched monthly waste awareness campaigns to help increase diversion rates. We also diverted workplace assets from landfills through our partnerships with Green Standards and Adonis, recycling and donating over 6 tons of materials and contributing in-kind donations to community organizations.  

Sustainable Products & Packaging: We introduced and continue to explore the use of post-consumer recycled content in packaging and collaboration on return-and-reuse programs for components and packaging. We also digitized warehouse operations through paperless picking, reducing paper waste and improving efficiency.

As a global organization, it is crucial that our products and business practices comply with environmental regulations across markets. These regulations cover materials and responsible disposal for products such as electrical equipment, batteries and packaging. This year, WWT completed close to 250 submissions and audits in dozens of countries around the world. This structured approach ensures regulatory alignment and strengthens environmental stewardship.

India CSR 

As part of our Corporate Social Responsibility (CSR) initiatives in India, WWT continues to support projects that benefit local communities.

Many of our initiatives focused on strengthening education opportunities. We extended multi-year support to the Auro Mira Vidya Mandir school, sponsoring a safe and nurturing place for students from underserved backgrounds to live and learn in Kechla, Odisha, a remote region of India. In addition, the Career Readiness Day program in the state of Maharashtra supported 400 pre-final and final-year students from under-resourced communities through training in résumé writing, communication, mock interviews, workplace etiquette and career planning.

Our projects also supported children and young people with disabilities. Partnerships with Silver Lining, Anjali Morris and Laughing Home for the Disabled provided specialized and life-skills training, transportation, assistive tools and teacher support for students with visual impairments and with physical and learning disabilities.

We also worked to support community livelihoods and enhance the natural ecosystems that communities rely on. We partnered to restore and maintain ponds in Desai, Jauli and Ristal to support groundwater recharge and local landscapes, while benches made from recycled plastic were donated to schools near Jauli. Tree-planting initiatives and the "Sustainable Hamlet" program in Maharashtra brought saplings, solar lighting and energy-efficient cookstoves to rural communities. Additional projects included Miyawaki afforestation efforts in Ulhas Nagar, where 5,000 trees were planted.

Global Green Teams

Across many WWT locations, the Global Green Teams brought together employees and community partners to deliver sustainability benefits while also strengthening our culture and connecting to the communities we depend on. These projects show how small, focused actions can add up.

United States
In St. Louis, where many of our operational sites are based, colleagues at our integration centers hosted e-waste drives, collecting over seven thousand pounds of electronics for proper recycling by our partner Adonis rather than sending them to landfill. Employees also joined "Adopt a Highway" cleanup and trail restoration days, where they removed invasive plants and trash from local routes and greenways. To round out these efforts, volunteers contributed to planting 60 trees and participated in gardening events to connect with community spaces.

Singapore, China, Hong-Kong
Employees participated in a tree-planting initiative in collaboration with NParks in Singapore and joined a trash-picking outing around a lake in Chengdu city, with some of them bringing their children along, turning the day into an informal sustainability lesson for the next generation. WWT colleagues also participated in a soap recycling initiative with an NGO that collects lightly used hotel soap, recycles it and distributes it to families in need, including in Hong Kong and other countries.

Costa Rica
In Costa Rica, the Green Team aligned its efforts with the local Day of Caring, hosting a tree-planting event in collaboration with local institutional partners, including ICE & TEC. Nearly two hundred trees were planted, supporting local ecosystems and reinforcing a culture of environmental stewardship.

Netherlands and United Kingdom
In the Netherlands, colleagues joined a "Big Day of Caring" in the "Onze Straat" neighborhoods, removing concrete and increasing vegetation in the city. Another group collaborated with the organization Plastic Whale to "fish" for plastic and other debris, such as PET bottles, cans, mixed plastics and glass, helping tackle the problem of waste in canals and waterways. In London, volunteers weeded and cleaned up shared areas at the Brandon Centre, a mental health charity supporting young people under 25, refreshing the peaceful garden atmosphere that serves as a space for counseling and reflection.

Softchoice 

In 2025, Softchoice officially became part of WWT. This milestone marks a new chapter, strengthening Softchoice's longstanding commitment to environmental and social responsibility with WWT's global sustainability strategy and resources.

Softchoice advanced sustainability through practical, community-focused initiatives that strengthened our culture of responsibility and aligned with WWT's broader sustainability goals. Softchoice's approach emphasized education, inclusion and employee-led action. 

Activating Employee Led Engagement: Milk-Bag Repurposing Project: Through the Sustainable Softchoice Employee Resource Group, employees spearheaded a hands-on initiative on their annual Softchoice Cares Day, collecting and repurposing plastic milk bags, a unique waste stream in parts of Canada. In partnership with local volunteer networks, these bags were cleaned, sorted and transformed into durable sleeping mats that support people experiencing homelessness. This initiative showcased the power of employee-driven impact while demonstrating a circular-economy approach that diverts plastic waste and strengthens community relationships.

Expanding Digital Inclusion: Connected North: In 2025, Softchoice deepened its commitment to digital inclusion by finalizing a multi-year partnership with TakingITGlobal to support the Connected North program. Over the next three years, Softchoice will provide up to $900,000 in in-kind services to help expand its reach. Connected North leverages advanced collaboration technology to deliver live, interactive learning experiences to over 200 schools, reaching more than 40,000 students in remote Indigenous communities. 

Softchoice employees will also engage with learning platforms such as Whose.land and Create to Learn, strengthening cultural awareness and understanding of Indigenous histories across the organization. 

Building Everyday Sustainability Habits: Earth Month Waste Literacy: For Earth Month, Softchoice delivered a company-wide Waste Literacy Event designed to help employees understand waste categories, local recycling rules and practical ways to reduce contamination. To reinforce these behaviors, updated waste and recycling signage was deployed across Softchoice offices, making sorting more transparent and educational. 

These efforts drove measurable improvements in waste awareness and helped embed more responsible day-to-day habits across the organization.

Quantifying employee commuting emissions using workplace analytics: In 2025, Softchoice refined its measurement of commuting-related Scope 3 emissions through a combined survey-and-analytics approach. An internal commuting survey captured employee travel modes and hybrid work patterns, while Microsoft Azure workplace occupancy data and parking insights helped validate office utilization.
By integrating these data sources, a more accurate view of both commuting emissions and remote work was quantified. This improved methodology supports better decision-making and strengthens Softchoice's workplace sustainability strategy. See more information about this initiative in the Softchoice ESG report.