Entertainment Company Finds Wireless Success with Flexible Consumption Model
In this case study
One of the biggest challenges for any organization undergoing a large wireless refresh is keeping the project in scope. The number of access points (APs) and where to place them is only the beginning. Ceiling height, unexpected conduit work and antenna compatibility are some of the many variables that can put a project over budget and behind schedule.
A global entertainment company wanted to improve wireless coverage across 128 U.S. offices for a total of 10 million square feet of coverage. IT leadership knew that upgrading to Wi-Fi 6 would give them the capacity needed to support an influx of mobile devices and adoption of fluid workspaces as part of a hybrid work model. But because of the project's scale, leaders found it impossible to put a full project plan out to bid.
With decades of experience in wireless refreshes and upgrades, WWT came up with a solution that would allow the company to move forward with its wireless vision without getting bogged down by minutia.
WWT developed a flexible consumption model that makes it possible to install APs at offices with a wireless design in place while client engineers work on completing designs for other sites.
Each month, the client pays a fixed rate for process creation and optimization, scheduling and coordination, program governance and dedicated resources. This rate stays the same regardless of how many sites are completed, giving the client budget predictability and dedicated resources.
But WWT also provides transparent variable pricing for wireless services to address the nuances that surface when removing and installing APs. Variable pricing is broken down by unit type. For example, the client is educated on the cost of installing an AP with a ladder versus a lift, single versus dual cabling and what wireless validation will cost per square foot.
This flexible consumption model also allows WWT to spin up feature teams that could be deployed at a moment's notice when installation issues arise.
WWT's expert resources and flexible approach to site execution has led to:
- The installation of more than 7,000 APs.
- Reduction in the number of APs per site on average.
- 128 offices to be upgraded within four years.
- Client engineers staying focused on high-value activities.
- Director and C-level visibility into project status and enterprise impact.