Delivering results at scale
Transform your multi-site operations with WWT Branch Services, the premier solution for complex deployments that demand precision and care. WWT's industry-leading Branch Services give you the ability to deploy technology at scale. We will work together to enhance your operations tenfold, making processes better, easier and faster. Imagine reducing thousands of hours of invoicing, countless numbers of phone calls and multiple days of work with a single, efficient solution. This isn't just about savings in time. It's about a transformation of efficiency that only WWT Branch Services can deliver.
Reducing ripples
Our experts understand the intricacies of technology upgrades and are dedicated to ensuring a disruption-free transition. Tailored to meet the unique needs of each client, our comprehensive portfolio of services enables the smooth continuity of your business operations while elevating the value of your technology investments. We minimize the impact to your brand as you navigate complex technology transformations.
Quiet the noise
WWT Branch Services efficiently handles the complexities of multi-site deployments, identifying and mitigating challenges early. With meticulous planning and a clear process, we ensure minimal issue escalation and comprehensive Day 2 support. You will rest assured knowing that we have it covered. WWT provides a harmonious solution to the potential discord of multi-site project management.
Freedom of flexibility
WWT Branch Services is designed to be flexible, offering scalable solutions that match each client's needs, whether comprehensive or specific. In a rapidly evolving market, it's crucial to avoid rigid structures. This agility is essential as product lifecycles continue to shorten, necessitating a responsive and adaptable approach to service delivery. WWT fosters a dynamic partnership that empowers you to keep pace with technological advancements.
The right people, place and time
We are effective at ensuring seamless large-scale technology deployments with high-quality results and adherence to project timelines. Our services are bolstered by the expertise of our world-class Project Management Office, which orchestrates every detail with precision. Additionally, our Command Center provides real-time oversight, guaranteeing that every phase of the deployment process aligns with our commitment to excellence and customer satisfaction. We prioritize effective coordination and oversight to ensure project success.
Experience the difference of comprehensive services
WWT's approach is based on a holistic practice not found elsewhere in the industry. Our comprehensive services are built into each project, and our value-add ecosystem ensures that every aspect of your branch deployment is covered.
We work closely with your team to design a solution that works for you. Here are some things you can expect with a Branch Services engagement:
- Assessment
- Establishing your lifecycle journey
- Roadmap
- T-minus delivery schedule
We can do as much or as little as all of it – with a single point of contact and get it done!
- Resource planning & execution
- Overall communications
- Change control
- Financial management
- Risk management
- Highly skilled engineering & architecture resources
- Site delivery packages and cookbooks
- Tier 2 & tier 3 escalations
- Technical Subject Matter expertise - LAN/WAN/SDWAN/Security/Wireless/Telephony/EUC
- Site survey crews
- Site assessment
- Deployment
- Day 1 onsite support
- Customer Care Center team provides premium delivery service through world-class communication and coordination
- Command Center Tier 1 for monitoring and control of migration event
- Includes escalations to Tiers 2 and 3 if applicable
- Handoff to WWT Managed Services (if applicable)
WWT Managed Services is designed to provide a flexible, innovative, and comprehensive approach to managing IT infrastructure and operations, ensuring that organizations can focus on their core business objectives while WWT handles the technical aspects.
Platform Integration and AI Engine
- Our platform flawlessly integrates with a wide range of devices, utilizing diverse monitoring methods.
- It features an advanced AI engine that intelligently correlates alerts, identifies trends, and effectively reduces alert noise.
Business Visibility
- Our service provides unmatched business visibility by establishing a virtual construct for each device.
- This approach allows for a holistic analysis of your technology ecosystem, enabling effective management.
Incident Management
- We have a comprehensive and industry-leading Major Incident Management process.
- Adopting an "all hands on deck" approach, our dedicated team swiftly addresses and resolves any arising issues, ensuring minimal disruption to operations.
Customer Success and Empowerment
- We recognize that technology alone is insufficient; the combination of technology and people drives results.
- Our team is committed to ensuring that your workforce can effectively utilize our technology solutions.
- By empowering your employees, we aim to contribute to the overall success of your organization.
Customizable Services
- Our services are customizable to align with the specific business objectives of each organization.
- We are dedicated to delivering results, driving outcomes, and transforming the way you do business.
Key Commitments
- Our commitment is to be proactive and responsive, addressing your needs swiftly and efficiently, often before you even realize it.
- Customer success is at the heart of our Managed Services, focusing on minimal disruption and timely effective solutions.
Proven results
WWT's approach to meeting your needs is based on our prior work with programs across various industries. Currently, WWT manages over 340 sites per week for more than 30 brands per year, a number that continues to grow as companies modernize their infrastructure.
This was a great deployment for me. Cabling was cleaner than I have ever seen. Network is running perfectly, PCs were set up perfectly.
Case studies
Entertainment Company Finds Wireless Success with Flexible Consumption Model
Updated Wireless Infrastructure Enables Road to Digitization
National Healthcare Provider Uses Mobile Solutions to Improve Patient Experience
Retailer: Large-scale Network Upgrade