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Owned by Donna Herr

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WWT SFA SERVICES

As part of the WWT SFA Agreement, this page will serve as a collaborative space for FedEx and WWT to collectively work together towards recognizing success and value from your SFA. The content includes information about FedEx's customized Strategic Framework Agreement (SFA) Structure, Success Roadmap, and so much more.

Achieve business outcomes faster through innovation with SFA Services.

Donna Herr

World Wide Technology

Manager - Premier Accounts

Your SFA Single Point of Contact

Dedicated WWT point of contact to support FedEx throughout the term of the SFA.
Tracking and analyzing license dates and milestones
Proactive roadmap milestone planning
License Health Checks
CX Services Liaison
Workshops, Trainings & PoC's
ROI Reporting

Meet Your WWT SMEs

The success of our work together comes from a great collaborative team with contacts from WWT, FedEx, and our partners.

Experts

Brian Hoover

Client Executive

Max Blake

Consulting Systems Engineer

Donna Herr

Manager - Premier Accounts

Brendan Loughman

Sales Associate

Isaiah Vasquez

Contract Specialist

Molly Stratman

Senior Manager, Sales Operations

Siobhan Jones

SDE

Jeff Nagus

Manager

Wendy Bernosky

Area Director - Service Contracts & Licensing Operations

Karen Witzofsky

AVP, GES Central

Jeff Swords

Enterprise Services Consultant

Brian Jesse

Regional Manager

Shawn Waldrop

Corporate Business Development - GES

Chris Canale

Area Vice President, Global US Sales