The WWT Enterprise Risk Management (ERM) Program is a customized integrated framework that is aligned with ISO 31000 Standards. ERM is a cornerstone to our company's success and overall corporate governance and reporting structure. The purpose of WWT's ERM program is to anticipate, identify, assess, prioritize and mitigate risks that could have a material impact on WWT's ability to achieve its strategic objectives.

The risk analysis considers what additional actions are required, including but not limited to:

• Accept the risk,
• Risk transfer,
• Consider risk mitigation options (additional controls, policies, and procedures),
• Undertake further analysis of the risk to better understand potential impacts,
• Maintain existing controls, if they are deemed adequate,
• Reconsider business objectives.

The ERM program is designed to promote a climate of risk management to identify and manage risks across the entire organization. Throughout the ERM process, key risk information is monitored and communicated to our Corporate Compliance Council, Senior Leadership, and the Company's Board of Directors. The ERM program demonstrates the expectations of Executive Management and their commitment to risk management.

Team

• Marleen Judge, VP of Financial Compliance

Honesty, integrity and trust are key elements of WWT's core values and culture. WWT executive management invests a tremendous amount of time and effort communicating the understanding of our core values to ensure they remain the foundation of our work. This unified approach is advanced through the individual accountability of governance and compliance as well as a structured leadership program. 

Each year, every WWT employee reaffirms their individual accountability for upholding our code of conduct and following all applicable laws, regulations and company policies. Every employee also participates in group leadership meetings that include a comprehensive review of our core values, our corporate vision and our mission.

Team

• Erika Schenk, General Counsel and EVP of Compliance
• Danielle Adler, VP of Compliance

WWT Global Security Capabilities Statement 

The WWT Global Security Department focuses on four specific security verticals: 

• Field operations
• Public sector/customer compliance
• Loss prevention
• Internal investigations

Industry best practices aligned to our culture 

Industry best practices are the foundation of our corporate security standard for all WWT facilities. Our department recognizes and applies measures and countermeasures laid out in industry security programs such as CTPAT and TAPA-A, and the National Industrial Security Program.  Our corporate security standard consists of varying degrees of the following: 

• Intrusion Detection Systems
• 24/7 Global Security Command Centers (GSOCS)
• Combination of WWT Security Staff and third party contracted guard operations
• High Security Caging/Segregation
• External Fencing/Perimeter Protection
• Insider Threat Program

Risk assessment

The WWT Global Security Team evaluates each business opportunity's security requirements on a case-by-case basis. Through a detailed risk assessment, we identify any unique security requirements a particular program may require and address those practices and countermeasures that exceed our current corporate standard.  If it is determined that adjustments to our corporate security standard are required to mitigate a security vulnerability, the WWT global security team remains dedicated to executing on applying any adjustments to our corporate standards.

Team

• Brian Nelson, Director of Corporate Security

World Wide Technology recognizes that certain uncontrollable events, such as storms, natural disasters, blackouts or intentional acts, may cause disruptions of varying degrees to normal business operations and processes. WWT's Business Resiliency Program is designed to enable it to minimize exposure to reasonably foreseeable threats and risks, maintain the security of assets and enhance the ability of WWT to restore business operations in a timely manner.

Team

• Sherry Apel, Manager, Corporate Safety and Business Continuity

We are committed to empowering a "Safety Always" culture that supports world class safety for our employees, vendors, contractors, visitors and communities. Our safety programs go beyond compliance and influence our company culture to ensure that we are doing the right things for the right reasons.

Key Safety Management Principles

Our safety programs are founded on the belief that world class safety can be best accomplished by asserting that safety does not take priority over production; but that safety is an integral part of operational excellence in all areas of the business. In other words: "Safety Always" rather than "Safety First."

Our success is rooted in combining this belief with execution on a set of key safety management principles:

• Regulatory compliance management.
• Industry best practice considerations.
• Hazard recognition, evaluation and control.
• Quality value added training programs.
• Workplace design and engineering.
• Empowerment, motivation, behavior and attitudes.
• Occupational health considerations
• Safety performance data management.
• Records management.
• Employee empowerment.
• Organizational communications.
• Planning for staffing requirements and other resources.
• Assessments, audits and evaluations.
   

Our views on safety

"Safety means keeping yourself and others free from injury not only at the workplace but everywhere. And the best way to do that is by embracing Safety and making it a part of everything we do. We work hard for our families and it is our duty to ensure we go back home safe everyday." – Divya Seth, Services Safety

"Essentially, everyone wants to feel as if they are in a safe environment. Safety is measure put in place to prevent the injury of someone or others. Safety is silent. Safety is effective." – John Miller, Supply Chain Safety

"Caring about Safety is like living Our Core Values…it's just who we are." – Sherry Apel, Corporate Safety

Awards

• Columbus Risk Control Award | 2019
• Columbus Risk Control Award | 2018
• Columbus Risk Control Award | 2017
   

Memberships

Team

• Sherry Apel, Manager, Corporate Safety and Business Continuity
• John Miller, Global Supply Chain Safety
• Divya Seth, Global Manager, Safety

As a part of the CSR law in India, WWT is committed to ensuring quality education for rural tribal children across India. One of the very first initiatives supported by us is in a remote district of Odisha, Kechla. This area is extremely poverty-stricken and lacks basic infrastructure such as proper roads or continuous electricity. WWT has enhanced digital literacy for tribal children by funding a state-of-the-art computer lab that provided laptops, desktops, printers, digital cameras and LED screens. WWT has also contributed to the construction of living space to improve students' health and wellbeing.

The second initiative that WWT has helped fund involves building libraries for children in government schools in the city of Mysore to enhance learning outcomes.

During the pandemic, WWT recognized the lack of access to education in rural schools due to the limited availability of virtual learning for children in remote districts. As our third initiative, WWT funded Aurobindo Ashram to conduct mathematics, science and astronomy workshops for children and teachers in rural districts to enhance teaching and learning outcomes. WWT also supported technology upgrades to ensure workshops could be held virtually, supporting both synchronous and asynchronous learning for these children. In addition, WWT has funded the set up of desktop computers for enhancing digital skills for underprivileged and unemployed youth from different backgrounds.

WWT has gone above and beyond in providing funding and working with our not-for-profit partners to continuously analyze and measure impact, and change course if needed to ensure that our beneficiary needs are met. WWT is committed to "Make a new world happen"!