Solution Overview

Cisco Unified Communications software provides the foundation components of all Cisco voice, video and omnichannel systems. The Collaboration System Release 11.5 software is a feature-rich platform providing the base for all other systems, such as contact center and telepresence systems. This is the system that many customers already have or are upgrading from older versions. Learn the basic concepts of the system and configure a working system in this 4-hour hands-on lab exercise.

Once the lab is configured, the student has a safe space to test additional features, dial plan changes and other functions that they may not otherwise be able to test in a production environment. 

Anyone who installs, configures or maintains a Cisco Unified Communications environment will benefit from this on-demand lab.

Lab Diagram