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Verint Compliance and Security Single Server Deployment Lab

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Solution Overview
Deeply integrated with Cisco UC, Microsoft Skype for Business and other leading communications and collaboration platforms, the Verint Verba communication compliance and collaboration recording suite is designed to help businesses overcome complex compliance challenges that they face every day.

Financial institutions and other regulated industries worldwide rely on our scalable and proven offerings spanning proactive communication governance, compliance recording, data retention, speech transcription and analytics, quality monitoring, recording assurance and advanced compliance investigation capabilities.

Using Verint Verba, your business can easily control, capture, retain, retrieve and analyze a wide set of communications, for all regulated users, across a variety of channels, and provide proof of compliance that you are meeting regulatory demands.

Goals & Objectives

This lab will introduce participants through the basic setup, configuration and integration of the Verint Compliance solution.  Participants will install the basic Verint single server solution and integrate it with Microsoft AD.  Users will configure it and integrate it with a Cisco Collaboration system to monitor and record basic omnichannel communication. 

Hardware & Software

  • Installed Cisco CSR 11.5
  • Microsoft Skype for Business 2015
  • Windows 7 Virtual Desktops with Microsoft Skype
  • Windows 7 Virtual Desktops with Cisco Jabber and IP Communicator
  • VMware Horizon environment for media-rich desktop experience
  • Microsoft Exchange for single Inbox voicemail functionality
  • Microsoft AD/DNS
  • Verint Compliance and Security Solution

Technologies