Rooted in best practices, industry standards and decades of enterprise delivery experience, we built our Managed Services Platform from the ground up to monitor, manage and remediate technology issues.
Command Center experts use our platform, powered by AI and ML, to monitor your technology around the clock in real time.
A Managed Platform
Relieve IT of manual tasks like patching, code upgrades, troubleshooting, runbook operation and incident management.
Anticipate future problems and speed remediation with advanced analytics supported by decades of hands-on experience.
All of our service tiers are designed to exceed industry standards. We offer various levels of engagement to match your desired support structure — from "aid only" assistance where we execute runbooks, track incidents and escalations, to comprehensive managed solutions that drive operational transformation.
Our customizable experience evolves with your business needs. It also helps avoid services lock-in by letting you shift your spend with us annually. Moreover, you can always choose from a range of complementary services to accelerate your specific digital journey.
We offer a range of financial mechanisms to consume our services, including OpEx, CapEx and hybrid models that involve hardware, licensing, staging, advanced deployment, managed services, services management and many more value-add services.
Our platform transforms service delivery through AI-driven productivity enhancements that combine AI/ML and deep-domain learning. Our continued investment in disruptive tools enables contextual collaboration, creates an unrivaled customer experience and lowers total cost of ownership.
Our Advanced Technology Center (ATC) is like no other testing and research lab. It's a collaborative ecosystem to design, build, educate, demo and deploy innovative technology products and integrated architectural solutions for our customers, partners and employees. With it, we’ve helped our customers do amazing things.
Prior to engaging us for managed services, customers can accelerate technology decision making and ROI by leveraging the ATC to validate patching, code upgrades and troubleshooting before release. After testing and deployment, our Managed Services team will be ready to monitor, manage and remediate your investment.
Services tailored to your desired level of management. We don't want you to feel locked-in to outdated strategies or commitments, so we operate according to the following methodology: