Built from the ground-up for large, complex and dynamic IT environments, BigPanda’s Event Correlation and Automation platform, powered by domain-agnostic AIOps, helps IT organizations prevent and resolve IT outages. WWT works with BigPanda to help customers reduce operational costs, increase application performance and availability, and accelerate business velocity. Click here for a quick explainer video.
According to the 2021 Gartner Market Guide for AIOps, the AIOps market is growing rapidly, with an estimated market size: $900M-$1.5 billion, CAGR of 15% between 2020 and 2025. Enterprises have started adopting AIOps platforms in place of traditional monitoring tool categories, and increasing their use of AIOps across various aspects of IT operations management (ITOM) as they mature their DevOps and SRE practices.
WWT customers who are considering AIOps should be aware of the two types of AIOps vendors as defined by Gartner: domain-centric (for a limited number of applications, services or use cases) versus domain-agnostic (providing the ability to integrate data from the widest range applications and services, across many use cases).
A few other takeaways from the Gartner report:
Three reasons BigPanda is the leading domain-agnostic AIOps vendor:
WWT customers leverage BigPanda to implement AIOps in three key areas:
BigPanda aggregates, normalizes and enriches data from across your fragmented tools for observability, monitoring, change and topology. It then uses Open Box Machine Learning to correlate that data into actionable insight.
This helps IT Operations teams detect incidents as they form, in real-time, before they escalate into painful outages.
BigPanda also provides IT executives, Service Owners, and team managers with powerful analytics to track incident trends, KPIs and metrics to increase long-term operational efficiencies.
Accelerated Root Cause Analysis
BigPanda gives organizations the ability to quickly drill down and isolate the root cause of incidents and outages. This includes automatically identifying changes to infrastructure and applications that cause most outages and incidents today, as well as lower-level infrastructure problems.
Instead of wasting hours or days on bridge calls trying to find the root cause of outages, IT Operations teams can now identify root cause in minutes and take action quickly.
BigPanda streamlines the incident response lifecycle with automatic incident triage, automatic bi-directional ticketing, automatic notifications and automatic war room creation. BigPanda also connects to third-party runbook automation tools to run workflow automations that enable faster incident response and increase your team’s efficiency.
BigPanda gives IT Operations teams time back that was once spent on manual tasks, shaves critical seconds and minutes off the incident management lifecycle, and drives faster incident resolution.