WWT and Poly deliver fit-for-purpose solutions for Contact Centers

Poly is dedicated to the development of premium headsets and amplifiers for contact center employees. Maintaining great levels of service doesn't have to be a challenge. Poly and WWT can help you equip your customer service reps (CSRs) to deliver stellar service, wherever they're working.

WWT's experts and Advanced Technology Center (ATC) support the latest in Poly Contact Center Headset solutions. Read more to explore options available for your team.

For Today's CX, Every Detail Matters — Even Down to the Headsets in Your Contact Center

Modern CX is more than just a buzzword.
Article
•Apr 4, 2025

Providing Contact Center headsets for every work environment

Suggested devices:

  • EncorePro Family
  • Blackwire 5220, 8225
  • Voyager Focus 2
  • P5

 

Suggested devices:

  • EncorePro Series
  • Blackwire 5220, 8225
  • P5

 

Suggested devices:

  • Voyager Focus 2
  • EncorePro Family
  • Blackwire 5220, 8225
  • P5

 

Why is Poly a leader in the Call Center?

Poly is a trusted brand for mission-critical communications.

  • Engineering: Poly designs, engineers, builds and supports one of the broadest portfolios of Call Center solutions
  • Comfort and durability: Wireless and cord tested for all-day comfort and robustness
  • Innovation: Audio processors and digital adapters to connect across multiple platforms
  • Service: SaaS delivered device management and analytics provide actionable insights
  • Scale: In some of the biggest Contact Centers in the world, serving 10,000+ employees, to SMB's

Related reading

HP Poly

Poly develops video, voice and collaboration technology to help solve the dilemma of work from anywhere on any platform.
Partner

Contact Center Maturity Model

A step-by-step guide to empowering agents and delivering fresh customer service experiences
WWT Research
•Jan 11, 2024

Poly Voyager Focus 2 Headset Overview

We couldn't build a wall around you to block out background noise, so we did the next best thing: created a "focus zone" with the new Voyager Focus 2 headset.
Video
•1:01
Sep 26, 2022

Poly Studio P5 Webcam Overview

Meet like you mean it. Precision-tuned webcam that ensures you look your best.
Video
•0:36
Jun 9, 2022

Poly Studio P Series

Poly Studio P Series personal video devices enable you to be your best self -- confident and clear from beginning to end.
Product