During this workshop, subject matter experts will share lessons learned, best practices and proven migration methodologies. We’ll discuss enhanced capabilities provided by Cisco hosted solutions and outline organizational drivers and challenges.
The workshop will provide information regarding licensing, architecture, endpoints and options for testing ahead of your migration. Additionally, we can discuss what options are available for implementing advanced contact center features for a true omni-channel solution.
What is a Workshop?
A working session in which your technology decision makers, Architects, Engineers, and Line of Business representation meet with WWT Subject Matter Expert, Engineers, and program/process management to evaluate or compare how specific strategies and technologies could be deployed in your organization. These are paid engagements with a defined outcome and deliverable, e.g. Action Plan, High-level Architectural Design, Proposal or Quote for Project Implementation. Takes place in person or via video conferences that last from 4 hours to 5 days.
Who Should Attend?
Architects, engineers, IT directors, CIOs, Line of Business representation. Anyone with a material interest and responsibility for delivering, consuming, and supporting the solution.