In this eBook

This ebook was written and contributed for publication by our partner, F5.

AI has become an important component of daily work. But as employees lean on AI tools to brainstorm, draft, and entertain them, their use of these tools largely goes unmonitored. Such usage sits outside guardrails. This report examines how workers across roles and industries are using—and misusing—AI inside their organizations.

A clear pattern is emerging: AI usage is accelerating faster than internal policy, and the biggest risks now come from inside the building.

C-suite leaders, mid-level decision-makers, and entry-level employees all show varying degrees of confusion, misplaced confidence, or indifference toward secure AI use. In highly regulated industries such as banking and healthcare, these behaviors expose organizations to reputational harm, compliance breaches, and operational disruption.

The data is unequivocal: AI fluency and AI responsibility are not keeping pace with AI adoption—and enterprises must urgently confront this gap.

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