Order Status

Atom Ai, WWT's agentic digital assistant, is your fast track to order insights — instantly answering common order questions and connecting you to WWT's upgraded Orders Application for full details and support.

Try any of these available prompts with Atom Ai – 

• Provide a status update for my purchase order [purchase order].
• What was the order date and estimated arrival date for order number [order number]?
• Provide tracking information for this quote number [quote number]?
• Locate the order associated with [quote number] and provide its shipping and tracking information.
• Give me the tracking number for purchase order [purchase order] and tell me the estimated arrival date.
• What type of order is purchase order [purchase order], and does it have a lab order associated with it?
• Find order number [order number] and let me know the status and shipping date.
• Provide tracking number & estimated arrival date for quote number [quote number].
• What are the serial numbers associated with purchase order [purchase order]?
• What is the expected delivery date for order number [order number]?
• Locate my order based on this order number [order number] and display all tracking information?
• Draft an email summarizing the details of purchase order [purchase order] including the order date and delivery status.

Additional order status prompts are coming soon!

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