World Wide Technology is proud to serve as a Gold Sponsor of FS/TEC 2025, the premier gathering that brings together the entire restaurant technology ecosystem, delivering unmatched opportunities for networking and innovation. We invite you to join our Innovation Forum, featuring distinguished brands Blaze Pizza, LLC and Scooter's Coffee—insights you won't want to miss.

About our session

Transformation Reality vs Headlines: Why Restaurant Innovation Often Comes Up Short—and How to Solve it

The Restaurant industry isn't short on bold ideas, but why do so many fail to deliver real value? The answer often isn't the technologies themselves but outdated playbooks, legacy infrastructure, siloed data, and misalignment between business wants and operational readiness. These challenges are only amplified by complex franchise operating models, global expansion, industry disruption, and evolving customer preferences.

WWT brings together a panel of retail leaders at different stages of their innovation journey to learn first-hand lessons from the frontlines of retail transformation. This session will deliver a grounded look at the decisions, investments and executional priorities that deliver strategies that succeed rather than stall.

Session speakers:

Jay Custard, Chief Digital Advisor at World Wide Technology

Chris Demery, Chief Technology Officer at Blaze Pizza

Tyler Marpes, Vice President - Technology Operations at Scooter's Coffee

Sunday, September 14, 2025, at 4 pm (EDT)

About FS/TEC

For more than two decades, FS/TEC has been at the forefront of technology adoption in the restaurant industry, serving as the ultimate convergence point where innovators, operators and solution providers intersect. In 2025, the conference will continue to unite the entire restaurant technology ecosystem, offering unmatched opportunities for meaningful connections and forward-looking collaboration.