Webex Contact Center Introduction Briefing

Successful contact centers are proactive, personal, intelligent and take advantage of automation using flexible and scalable solutions. Traditional contact center solutions can be slow to react to customer demands based on limited flexibility and slow time to market for many on-premise contact center solutions. The new Webex Contact Center platform provides flexibility and scalability using a modern cloud architecture that is easy to deploy and manage. Book us for this analyst-style call to discuss latest trends, cloud contact center as a service (CCaaS) and a demo of Cisco's newest capabilities for contact centers.