Associate Academy

Success Stories stemmed out of a desire to showcase both current and former graduates of the Associate Academy program through testimonials, achievements, and accolades from mentors, managers, and customers. We want to use this space to recognize and highlight Associates for the many ways they are bringing value to the field and WWT.

Have a story to share?

The objective for Success Stories is to:

To provide an opportunity and designated space for both internal and external contributors to detail how Associates from the Academy have contributed to their teams.
This space is to acknowledge how Associates have advanced in their career paths, by showcasing where and how Associate Academy alums have enhanced and enriched the WWT community.
Success Stories will bring light to the validity of the program and the impact individuals are having company wide.

Matthew Moss

World Wide Technology

Associate Consulting Sales Engineer

~Aaron Moss/WWT CSE

Xavier Roznowski

World Wide Technology

Assoc Consulting Systems Eng

Just a few weeks after Xavier joined the TOCE as part of his OJT, he quickly jumped in with both feet. The TOCE received a support request from a field CSE, which involved creating an SRC services engagement to support the customer's firewall refresh, involving Cisco Firewalls, 3100 series. The firewall requirements included building an LOE to support a primary and secondary/backup design. Xavier kicked off the SRC engagement, partnering closely with fellow TOCE engineer, Dre Fouche. As they initiated the service process, several hurdles surfaced, yet Xavier pushed forward to work through them. Initially, Salesforce system errors were preventing the team from launching our solution engagement process. Xavier continued to search for support to resolve the system issues with rigor and discipline. After probing many internal resources, he was able to track down the "Deals Team" and have them open a ticket which was later resolved by the "Salesforce Team". Xavier demonstrated grit and determination in navigating our SRC process, collaborating with WWT subject matter experts, and pushed to get the LOE and SOW drafted to support our customer. The TOCE team is grateful to have Xavier on the team! We look forward to learning from each other as we take the TOCE journey together.

~Kevin Trosine, CSE