Tools and skills to do the work
Everything you need to get started in one place: where to find training, which tools you will use, and who to ask when you are stuck. The training page and tools directory are being built and will be linked here as they are ready.
Where to find things
These resources are being built. Links will be added as each one is ready.
Training page
One place to find trainings, certifications and events. Coming soon.
Tools directory
Where to find the tools you need for your work. In progress.
Who owns what
Find out who owns which tool or area, so you know who to ask. Coming soon.
Events calendar
Quarterly and cohort events, all in one place. Coming soon.
Virtual bootcamp
Want to learn at your own pace, or missed a bootcamp day? These virtual courses cover the same topics as the bootcamp, starting with the ones that matter most.
Matches the bootcamp topic: Writing deliverables. Write clear reports, emails and technical documents your readers can act on. This is the strongest course we found for this topic.
Matches the bootcamp topic: Effective slide writing and knowing your audience. Know your audience, structure your message and write slides that land. Start with the first course, then add the second to practice storytelling with data.
Matches the bootcamp topic: Building your brand. Build a professional presence that matches your work, including a strong LinkedIn profile. This course is new, so preview it before you start.
Matches the bootcamp topic: How to run a workshop. Learn to plan and facilitate a session that keeps people engaged. The first course is a concise starting point. The second is a long, optional deep dive.
Matches the bootcamp topic: Technical problem solving. Learn a repeatable way to find root causes and make sound decisions when a problem is not obvious. This is the strongest all-around course we found for this topic.
Matches the bootcamp topic: Healthy conflict. Practice handling conflict and hard feedback with confidence. The second course is newer and has few ratings, so preview it before you start.
Training on our tools
Get hands-on with the tools you will use on the job. Each tool has a course or two to start with.
Learn to build sheets, automate updates and report on project work. Start with the newer course.
Learn to build dashboards and calculated fields that turn data into visuals. The first course is the most current, and the second is a quick start.
Get comfortable with how Salesforce tracks accounts, contacts and opportunities. Both courses are introductions to CRM.
One course covers the everyday basics of Word, Excel, PowerPoint and Outlook, plus Teams and Copilot.
Microsoft's help hub covers the basics: sites, documents, libraries, lists and sharing.
Anthropic Academy offers courses on using Claude, including Claude 101.
SC&E training
On-demand courses and sessions from the SC&E team, including the courses sent out before consulting training.
All of the SC&E on-demand courses in one place.
Sign up for sessions or watch the recordings, which are in the Resources tab. It is also a good refresher if you have attended before.
These are the six courses sent out before consulting training. Take them in any order.