Join World Wide Technology and University of Arizona for a discussion on University Digital Experience.


Darcy Van Patten

Title: Executive Director, Digital Transformation and Student and Academic Technologies
University: University of Arizona

Janet McIllece

Title: Business Transformation Strategist
Company: World Wide Technology

Session Details

Session Title: Fueling Human Connections to Elevate Campus Digital Experience with CRM

Location:  Room #W192c

Session Overview

University of Arizona’s strategic plan is about improving outcomes through human relationships. Constituent Relationship Management (CRM) is a flagship initiative central to that effort. CRM focuses on understanding the right questions to answer. This investment in a self-propelling, sustainable innovation engine is comprehensive, spanning UA's vision, talent, culture, adaptive methodologies and technology.

What You'll Learn

Session participants will come away understanding that technology is often the easiest part of the equation. A deep dive into the design and start-up of University of Arizona's Trellis CRM program will reveal aspects of the program beyond technology to demonstrate how university IT can achieve strategic goals at speed and scale.

Room #W192c

Chicago, IL
McCormick West Convention Center

Wednesday, Oct 16th, 2019

Session: 3:15p - 4:00p

Industry and University-led Session

Booth Details

Stop by booth #213 to speak with a WWT Education Strategist about your organization’s goals.

Booth #213

Chicago, IL
McCormick West Convention Center

Oct 14th - Oct 17th, 2019

EDUCAUSE is an annual conference that showcases the best thinking in higher education IT. Reach out to our Education Strategists to start a conversation about how WWT can transform your digital campus today.