75 results found
Using Data to Pave the Way for AI and Automation | Experts
C-level leaders are looking to artificial intelligence (AI) to accelerate automation within their organizations. But in the rush to adopt AI, many forget that the success of both AI and automation hinges on an organization's data maturity.
Join Anshul Chaturvedi, a principal consultant with WWT focused on data, analytics and AI, as he talks about how organizations can mature their data capabilities to maximize their AI and automation investments. Anshul breaks down the interplay between automation and AI, pragmatic ways to start incorporating AI into an automation journey and provides tips on communicating progress to executive and line of business stakeholders.
The 'Golden Opportunity' at the Intersection of Employee and Customer Experience | WWT Experts
The voice of the customer and employee are both getting louder and easier to measure, which presents a golden opportunity for organizations looking to grow and differentiate in a crowded market landscape. But what's the best way to measure customer and employee experience? What are we even measuring for?
Join Marlan Hardie, Chief Digital Officer of WWT's Global Service Provider organization, as he talks about innovations happening within the telco, media and gaming space, and how they can translate to other industries. Marlan also discusses the value of focusing on the employee and customer experience, and his recent recognition as a Modern Day Technology Leader at this year's BEYA STEM conference.
6 Principles to Drive Automation Strategy | Experts
Automation is gaining momentum and rapidly becoming a top priority for business leaders looking to drive growth, simplicity and efficiency. Yet developing a comprehensive automation strategy remains a struggle for many. The key lies in prioritizing the right automation initiatives and executing them effectively.
Join WWT Senior Practice Lead Phillip Palmer as he presents six fundamental principles to guide organizations on their automation journey. Whether you're just beginning or looking to enhance existing automation initiatives, Phillip's expertise can help you build a successful automation strategy aligned with business goals, empower your teams, and ensure project success.
Generative AI's Role in Advancing the Future of Financial Services | Experts
Join David Reilly, the former CTO and CIO of Bank of America, and Bill Stanley, a Chief Technology Advisor at WWT, as they dive into AI strategy and its impact on the financial services industry. David and Bill explore the important distinction between applied AI and generative AI, and how financial services organizations can leverage these technologies to solve real business problems, and talk about low-risk use cases (like fraud detection or call center support) that build momentum toward future transformation.
High-Performance Architecture: An Engine to Drive Your AI Strategy Forward | Experts
Generative AI initiatives are taking flight across the world as organizations of all kinds explore new and innovative ways to put the disruptive technology to use. But has anyone stopped to think if their IT infrastructure is ready to meet the intense data demands required of advanced AI solutions?
Join Derrick Monahan, WWT's data strategy and high-performance architecture practice manager, as he talks about the vital nature of high-performance architecture — the merger of high-performance computing (HPC) and AI and machine learning (ML) workstreams into one architectural framework with the core IT infrastructure components needed to unlock the seemingly unlimited world of possibilities made possible by AI. Derrick also talks about the role of data and data governance, real world use cases being used in today's business landscape and ways you can put all of it into action.
Empowering Healthcare Clinicians to Drive Better Patient Outcomes | Experts
In today's rapidly evolving healthcare landscape, clinician burnout has emerged as a pressing concern. With over half of physicians reporting burnout due to administrative burdens, long hours, and challenging technologies, the need for actionable solutions has never been more critical.
Join Dr. Sanaz Cordes, WWT's Chief Healthcare Advisor and Global Life Sciences Lead, as she dives into the role technology plays in enhancing the clinician experience and improving patient outcomes. Dr. Cordes identifies key initiatives healthcare organizations should prioritize to make the clinician experience such that it reduces burnout and increases productivity, and talks about emerging technologies, such as AI and machine learning, that can accelerate positive patient outcomes.
Unlock Trapped Value in the Oil and Gas Industry with Operational Visibility | Experts
The idea of operational visibility in the utilities industry has changed dramatically over time — from physical eyes on machines decades ago to a more data-centric approach today. But utility companies plagued with legacy infrastructure and outdated systems are struggling to keep up.
Join WWT Utilities and Energy Principle Adam Nathan as he talks about ways utilities can more systematically capture data detailing the performance of major systems — all in the name of transformation. Adam also talks about how leaders can drive more operational visibility from a people, process and technology viewpoint, and what best practices are taking place in the market today.
How Unified Commerce Drives Smarter, Data-Driven Decisions | Experts
Great customer experiences increase loyalty, spurs growth and enables you to continue investing in technology to unlock even greater experiences. But too often, disjointed IT systems and siloed data stand in the way.
Join WWT Director of Digital Products Chris Douglas as he talks about how unified commerce ties it all together — breaks down silos across IT systems to provide visibility into customer data, e-commerce, order fulfillment, inventory management, customer relationship management (CRM), point-of-sale (POS) systems and more.
Embracing a Product Mindset to Implement Personalized Customer Experiences | Experts
Today's digitally savvy consumer expects businesses to know what they want — in some cases before they know themselves. To do that, organizations must adopt a more data-centric approach that can deliver personalized experiences in real time.
Join Salena Malik, Director of Digital Products, as she talks about what it means to have purpose-built solutions and the importance of having a product mindset when it comes to planning and executing with strategic intent. She also walks us through real-world examples of where personalization is making an impact in the market.
Embracing Automated Platforms that Drive Efficiency, Simplicity and Scale | Experts
Businesses across the world are turning to automation to drive efficiency and simplicity. But for many, automation doesn't work as quickly or seamlessly as they'd like. In most cases, that's because leaders are thinking of operations from an operations and infrastructure perspective. There's a third equally critical component — automated platforms — that must be considered.
Join WWT Senior Practice Manager for Automation Phillip Palmer as he discusses how automated platforms relate to other core areas of automation, such as infrastructure and operations. Phillip also talks about the teams and roles that stand to be most impacted by automation initiatives and how organizations can work toward automation unlocking a self-service model moving forward.
Turning Data into Real-Time Actionable Insights for Retail CX | Experts
In today's experience economy, retailers are under immense pressure to deliver seamless, personalized omnichannel experiences. However, being locked into rigid third-party systems can severely limit a retailer's ability to innovate and adapt to evolving customer expectations.
Join our experts as they discuss the full-stack approach — a strategy that empowers retailers to own their critical digital systems like POS, loyalty programs and e-commerce platforms so they can capitalize on AI's vast potential, tap into valuable customer data and insights, accelerate innovation cycles, and deliver unparalleled retail experiences that build loyalty and trust.
Securing Today's Always-On, Always-Connected Manufacturing Environments | Experts
A wave of connected devices and the coming of age for new technologies like AI has created a dramatically broader and constantly evolving threat landscape for manufacturing organizations. And the gap between securing IT and OT environments is only complicating matters.
Join WWT Senior Security Practice Manager Rob Toscano as he discusses practical steps security leaders in the manufacturing space can take today to create a more secure operations amidst today's heavy-hitting threat economy. Rob also talks about how security teams can implement these tactics without causing disruption to operations and how to balance cyber risk with AI opportunity.