Retail

Retail Insights

84 results found

Agentic eCommerce: Preparing for the Agentic Future of Retail

The retail landscape is changing, and AI tools are becoming the default starting point for product discovery. The brands that consumers choose to engage with directly will be the ones that win loyalty in this shift, and they're building it now. What separates the retailers that ship durable agentic experiences from the ones walking back fragmented efforts comes down to three actions: the right use case, agent-ready data, and governance for autonomous payments.
Experience
•Nov 5, 2026 • 1:00 PM

Retail Infrastructure Standardization: A Velocity Strategy, Not a Cleanup Project

Store estates accumulate variance through remodels, acquisitions and emergency fixes, and that variance quietly sets the pace and price of every technology rollout. Standardizing deliberately, rather than treating it as a cleanup project, changes the calculus.
Blog
•Sep 14, 2026

Retail Infrastructure Standardization: From Strategy to Operational Capability

Turning a standardization strategy into an operational capability comes down to three disciplines: defining a small set of store archetypes, managing designs as versioned and validated products, and measuring convergence continuously.
Blog
•Sep 14, 2026

Apple on the Frontline: What It Takes to Deploy iPhone and iPad at Shift Scale

Legacy MDM update management ends in iOS 27, iPadOS 27 and macOS 27. Why these programs fail on operations, not hardware, and the four decisions ahead.
Article
•Aug 27, 2026

Three Actions That Turn Agentic Commerce from Ambition into a Shipped Experience

What separates the retailers that ship durable agentic experiences from the ones walking back fragmented efforts comes down to three actions: the right use case, agent-ready data, and governance for autonomous payments.
WWT Research
•Aug 7, 2026

When Your Best Customer Goes to AI First

AI tools are becoming the default starting point for product discovery. The brands that consumers choose to engage with directly will be the ones that win loyalty in this shift, and they're building for it now.
WWT Research
•Aug 7, 2026

Closing the Execution Gap in Retail Store Modernization

Why retail and QSR modernization programs fail in execution rather than strategy, and what separates the programs that deliver returns.
WWT Research
•Jul 15, 2026

AI Data Flywheel Use Case on Cisco Secure AI Factory with NVIDIA

See how WWT, Cisco and NVIDIA turned a one-billion-parameter model into an enterprise-grade AI powerhouse — without the infrastructure bill to match.
Video
•1:46
•Jun 12, 2026

Best Practices for Achieving a Unified Commerce Strategy

Based on our work with clients, we've identified these best practices for ensuring a smooth transition to a unified commerce strategy and faster ROI.
Article
•May 11, 2026

What Is Unified Commerce, and How Can It Benefit Your Business?

Unified commerce is a business strategy that integrates all sales channels, processes, customer data and applications, inventory and back-end systems into a seamless platform. Unified commerce is the foundation of competitive advantage for retailers, grocers, quick-serve restaurants and others. Here's why.
Article
•May 7, 2026

Why Enterprise AI Personalization Fails Without Data Ownership

AI has raised customer expectations, but most organizations are still delivering personalization in isolated moments instead of across the full customer journey. In this episode of the AI Proving Ground Podcast, WWT Chief Digital Advisor Ralph Jovine and Senior Director of Product for Unified Commerce Chris Douglas explain unpack the foundations leaders need to get right first: customer data ownership, governance, identity resolution, decisioning and operational alignment.
Video
•4:39
•Apr 29, 2026

Beyond the Hype: How Restaurants Are Driving Real Value with Practical AI

Leadership strategies and key insights from the 2026 Restaurant Leadership Conference in Phoenix.
Blog
•Apr 22, 2026