ServiceNow + vRealize Automation: Deploy VMs with a Click

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Solution Overview
In order to increase velocity, businesses need to make the process of deploying virtual resources efficient. A developer who wants to test an application in a lab environment should be able to - without waiting several days (or more!). 

By combining the functionality of ServiceNow and vRealize Automation, we enable this outcome - while maintaining the governance needed to prevent VM sprawl.

Goals & Objectives

By the conclusion of this lab, you'll accomplish the following:

  • Understand the core elements of the vRealize Automation ITSM Application, including: 
    • Register vRA(s)
    • vRA Entitlements
    • vRA Scheduled Imports
    • Resource Mappings
    • Workflows
  • Request / Approve an automated VM deployment from the Service Catalog
  • Review Deployment in vRealize Automation
  • Validate the Deployment
  • Review the completed Request and corresponding Configuration Items created in ServiceNow

Hardware & Software

  • ServiceNow Instance - Madrid Release
    • vRealize Automation ITSM Application installed
  • vRealize Automation 7.5