New and Newsworthy
From groundbreaking reports to the latest trends and issues in healthcare, our biweekly roundup highlights the key stories that are driving the industry forward. Here are our top picks for what's shaping the world of healthcare technology right now.
How AI is changing managed care in 2026 and what leaders need to watch
This FAQ-style article breaks down how AI is reshaping managed care operations in 2026, covering documentation support, workflow automation, and clinical decision-making. It also addresses the harder questions executives are grappling with — from measuring ROI to governance, oversight, and avoiding over-reliance on automated outputs.
Key stat: In an AMA survey of nearly 1,200 physicians, 57% said automation could help with documentation, prior authorizations, and other non-patient-facing tasks that contribute to stress and burnout
Digital Fatigue: Healthcare's Next Patient Experience Crisis
As health systems have adopted virtual care, patient portals, scheduling apps, and AI-driven tools, many have done so without a clearly unified strategy — resulting in fragmented digital experiences that are now pushing patients to disengage entirely. The article argues that consolidating digital touchpoints into a single, mobile-first platform is the key to rebuilding trust and improving patient engagement.
Key stat: 70% of patients are tuning out digital messages because they receive too many across channels, while 68% report receiving redundant messages and 65% encounter disorganized digital communication