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About Balto Software & WWT

Balto Software and WWT partnered to integrate Balto's real-time guidance and coaching software into WWT's customer experience solutions. This collaboration aims to enhance customer interactions by providing agents with instant, AI-driven guidance during calls. Balto's technology helps improve agent performance and customer satisfaction by delivering actionable insights and suggestions in real-time. WWT's integration of Balto's software underscores their commitment to enhancing customer service through innovative, AI-powered solutions.

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Learn more about WWT's Balto Software capabilities or speak with an expert.

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Balto Software

Balto unites agents and supervisors with AI to power better agent performance. Agents and managers trust Balto's real-time guidance to prevent missed sales opportunities, costly compliance mistakes and negative customer experiences. Empowering agents results in happier customers, increased revenue and better retention. Today, Balto has guided over 140 million calls, provided over 185 million real-time recommendations, driven millions in increased revenue and has a 4.8-star rating on G2.

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