8 Ways to Engage Frontline Associates with Extraordinary Digital Experiences

As consumers continue returning to in-store shopping in 2022, they will expect the same level of service and accessibility from brick-and-mortar stores as their online counterparts. Simultaneously, retailers are facing a labor shortage, and high turnover, as U.S. retailers are trying to fill more than 1 million empty positions.

Frontline workers frequently find themselves in harsh environments, from working in the pouring rain to climbing or crawling in dark, dusty spaces. The technology they use on the job gets more than the usual wear and tear. But smarter, more durable equipment -- such as rugged tablets -- can help workers power through their toughest days.