As Director of CX-Success within World Wide Technology’s Customer Experience practice, Amanda Sturgeon leads a team CX professionals driving adoption, utilization, and long-term value realization across a broad portfolio of technology investments. Her team supports customers throughout the investment lifecycle - from pre-signature strategy through post-signature execution - across Enterprise Agreements (EAs), Whole Portfolio Agreements (WPAs), and recurring revenue engagements. Leveraging WWT’s EA+ methodology, Amanda aligns technology investments with customer priorities and business objectives to maximize adoption and long-term value. She also plays a key role in evaluating emerging OEMs, technology markets, and innovation opportunities to shape differentiated CX strategies, develop strategic engagement models, and accelerate sustained adoption across large-scale investments—including emerging technologies within the rapidly evolving AI ecosystem. In addition to supporting WWT’s Enterprise and Global customers, Amanda brings extensive experience supporting Public Sector programs, with a deep understanding of the distinct requirements and expectations of Federal and State, Local, and Education (SLED) environments and contract vehicles Prior to joining WWT, she spent 10 years at an international law firm supporting technology implementation and adoption within the legal sector.