About Amanda

As the Manager of Customer Experience within Public Sector, I lead a team of CX professionals focused on driving utilization, consumption and long-term success of Enterprise Agreements. Utilizing our team’s EA+ Methodology, we offer services throughout the lifecycle of an Enterprise Agreement to fully understand our customers' environments, future visions and planned objectives to deliver against specific goals, needs and priorities. My certifications include: - Cisco Customer Success Manager Specialist - Six Sigma Black Belt