My focus is on accelerating sales, shaping customer experience, and translating market insight into action. I work across functions to create the programmes, tools, and frameworks that strengthen how WWT shows up to customers, increase deal velocity, and drive measurable growth. Key focus areas include: - Designing and leading cross-functional initiatives that improve sales effectiveness and qualification discipline. - Shaping customer-facing experiences - from onboarding journeys to executive engagement. - Building frameworks and sales acceleration assets that support consistent, outcome-led conversations with clients. - Translating customer, competitor, and industry insights into actionable plays that sharpen strategy and fuel growth opportunities.