30+ years in the Information Technology space, with over 20 years in the Collaboration, Contact Center, and Employee Experience space. Much of that time was spent designing, implementing, and troubleshooting Digital Workspace solutions for WWT customers of all sizes. Currently managing the Cloud team in WWT's Advanced Technology Center Lab Services division, providing support for Amazon AWS, Google GCP, Microsoft Azure, and Office365 environments as well as integrations to third-party SaaS environments.