Susan is a creative leader in the Digital group with deep roots in the agency world, bringing over a decade of experience helping brands define who they are—and how to stand out. Her work spans product design, mobile and web experiences, digital marketing campaigns, and video production. Susan’s approach goes well beyond traditional UI/UX. She plays a strategic role in shaping what a digital product should be, helping businesses imagine and build solutions that drive real transformation. From big-picture strategy to polished execution, she leads complex initiatives that are user-centered, business-minded, and built to make an impact.