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Contact Center Maturity Model
A step-by-step guide to empowering agents and delivering fresh customer service experiences
Mar 5, 2023
People, Process, Technology. Repeat. Repeat. Repeat.
Want to hear more on the five essential steps to improve security maturity? Don't miss out on a chance to hear WWT's Jill Cochrane, Kris Carr, and Geoff Hancock share their inside knowledge. Check out the full episode by clicking here.
Dec 14, 2022
Security Maturity Model
How to assess the security posture of your organization: A step-by-step guide for CISOs to build alignment, reduce risk and deliver business value.
Sep 13, 2022
Cloud Maturity Model
A guide for systematically assessing and maturing cloud capabilities across an organization's people, processes and technology.
Apr 12, 2022
Digital Workspace Maturity Model
The maturity model is a valuable framework for setting priorities and building your digital workspace capabilities related to people, process and technology. This report serves as a step-by-step guide for IT and business leaders to build alignment, support a flexible workforce and improve the digital employee experience.
Apr 8, 2022
Identity Maturity Model
A step-by-step guide for CISOs to reduce risk and deliver business value.
Sep 14, 2021