Beyond Chatbots: How Digital Humans Are Transforming Enterprise AI Experiences

As enterprise AI strategies mature, the user interface is evolving beyond chatbots. Enter the digital human — real-time, emotionally aware, multilingual AI avatars designed to mimic human interaction with uncanny realism. In this episode of AI Proving Ground Podcast, WWT Chief Technology Advisor Ruben Ambrose and Area Director of Strategy an Innovation Eric Jones unpack their journey building WWT's own avatar, "Ellie," and offer a revealing look at the infrastructure, latency tradeoffs and feedback loops driving this frontier.