Empowering Jack in the Box Franchisees with Real-time Data Insights

Hear from franchisees

In this video, Jack in the Box franchise owners share how Qu's modern, cloud-based point-of-sale (POS) system —  implemented in partnership with WWT — is transforming their day-to-day operations. 

How we made it happen

• Aligned on a franchise-first strategy: WWT worked closely with Jack in the Box leadership and franchisees to understand operational pain points and define a scalable, future-ready POS roadmap.
• Modernized legacy infrastructure: We replaced outdated, on-premise systems with Qu's cloud-native POS platform, enabling seamless upgrades, mobile access and enhanced flexibility.
• Simplified training and adoption: Franchisees reported that the new system's intuitive interface made it easy for employees to get up to speed quickly, minimizing downtime and training overhead.
• Delivered real-time visibility: With live dashboards and reporting, franchisees have instant access to key performance metrics like labor costs, food spend and store performance.
• Scaled deployment with speed and support: WWT collaborated across teams to create a smooth rollout across multiple locations with the structure, support and change management needed to succeed.

Outcomes

• Real-time operational transparency: Franchisees can now monitor key metrics in real time, such as labor and food costs, helping them make smarter, faster business decisions to improve profit margins and reduce waste.
• Enhanced guest and associate experiences: With faster systems and streamlined workflows, teams can stay focused on delivering great service.
• Franchisee confidence in the future: Owners view the new POS system as a long-overdue upgrade that positions them for growth and efficiency.