Intelligent Lifecycle

WWT's Alex Schoen and Tyler Hatton discuss the challenges and opportunities of implementing AI and Automation in enterprise IT operations. They discuss the need to unify fragmented systems and leverage AI for lifecycle management, emphasizing client demand for automated processes like asset refresh, contract renewals and risk detection. They also discuss the technical journey required to achieve intelligent lifecycle management, outlining a four step process to do this, including building a strong data foundation, implementing observability and event management, enabling policy-driven automation and developing agentic IT operations.