Plan, Test and Deploy Your Contact Center With WWT
WWT helps organizations with their contact center solutions from strategy to implementation to training.
WWT is laser focused on helping you make a difference for your agents, customers and business. How do we do it? We start with understanding both your staff and customer personas. We plan around their needs to pinpoint where you can improve both agent and customer experience.
Once we've identified options through planning workshops, we test them in an environment that simulates yours. Within our Advanced Technology Center, we house half a billion dollars in environments to explore and test various scenarios moving you faster from planning to outcome. From idea to outcome in the contact center, WWT does it.