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ATC Lab Services Workshop

2 hours
A WWT ATC Lab Services Workshop is facilitated by a member of the Lab Services team, with the primary objective to review and further develop use cases and determine what type of lab engagement best suits a customer and their testing objectives. Prior to an in-depth workshop, the Lab Services Business Development manager will conduct a technical briefing to educate the customer on lab services. The purpose of a lab services briefing is to pre-qualify the engagement before the workshop is conducted. The assigned account team (account manager, consulting systems engineer) will participate to ensure a successful workshop.

What to Expect

During this workshop, the lab services expert and account team will ask guiding questions to 
tackle the following objectives:

  • Determine organization's existing strategy around infrastructure lifecycle management, including challenges with skill sets, and resource availability, and any other gaps where WWT Lab Services can add value.
  • Infrastructure & testing methodology discovery session – Current state. 
  • Review and refine customer use cases & testing scenarios. 
  • Determine the level of lab engagement based on customer requirements, timeline, and expected deliverables.
  • Define technical details around the lab environment - Future state.
  • Determine existing strategy around infrastructure lifecycle management, including challenges with skill sets, resource availability and any other gaps
  • Infrastructure and testing methodology discovery session (current state)
  • Review and refine customer use cases & testing scenarios
  • Determine the level of lab engagement based on customer requirements, timeline, and expected deliverables
  • Define technical details around the lab environment (future state)