During this workshop, subject matter experts will share lessons learned, best practices and proven migration methodologies. We’ll discuss enhanced capabilities provided by a Cisco solution and outline organizational drivers and challenges.
The workshop will provide information regarding licensing, architecture, endpoints and options for testing ahead of your migration. Additionally, we outline a phased approach for implementing advanced contact center features along with a true omni-channel solution.
What is a Workshop?
A working session in which your technology decision makers, Architects, Engineers, and Line of Business representation meet with WWT Subject Matter Expert, Engineers, and program/process management to evaluate or compare how specific strategies and technologies could be deployed in your organization. These are paid engagements with a defined outcome and deliverable, e.g. Action Plan, High-level Architectural Design, Proposal or Quote for Project Implementation. Takes place in person or via video conferences that last from 4 hours to 5 days.
Who Should Attend?
Architects, engineers, IT directors, CIOs, Line of Business representation. Anyone with a material interest and responsibility for delivering, consuming, and supporting the solution.
Architects, engineers, IT directors, CIOs, Line of Business representation. Anyone with a material interest and responsibility for delivering, consuming, and supporting the solution.