?
Digital Workspace Unified Communication and Collaboration

Cloud Calling Briefing

2 hours
Cloud calling or UC as a Service (UCaaS) is a cloud-based technology that offers enterprise voice communication services via a third-party host. Migrating on-prem UC infrastructure to the cloud offers a number of advantages, such as carrier-class security, geo-redundant deployments, faster upgrade cycles, easy self-service and reduced maintenance costs. Cloud calling providers offer different levels of support service based on customer requirements. Cisco and WWT provide two options for Cloud calling; Webex Calling and UCM Cloud Calling. This briefing explores these solutions to help identify which solution has the capabilities best suited for an organization's unique needs.

Goals & Objectives

Objective 
The objective of this briefing is to better understand the current cloud/hosted deployment options, endpoints and feature sets. WWT experts will discuss common use cases and migration strategies. 
 
Benefits 
The benefits of this briefing are to gain a deep understanding of the requirements, management tools and endpoint options of the two offerings. 
 
Topics Covered 
  • Features of Webex Calling
  • Features of UCM Cloud
  • Use cases
  • Management tools
  • Call flows


 
What is a Briefing? 
A scheduled event with a WWT Subject Matter Expert – typically via a live Webex – where our Subject Matter experts present an overview of specific topics, technologies, capabilities, or market trends.  Your attendees are allotted time for Q&A to pose questions specific to your organization.  Delivered free of charge.​ 
 
Who Should Attend?
Architects, engineers, decision makers, line of business leaders.  Anyone wishing to get educated on a topic or technology.​ 

Experts