Overview

WWT's client and technology partner has a vast ecosystem of developers globally who power its networking, security, collaboration and AIOps products. The tech giant sought to tap into the potential of Windsurf (formerly Codeium, now part of Cognition), an AI coding platform that integrates agentic AI tools directly into developer workflows to boost productivity, reduce technical debt and accelerate innovation. 

Leveraging our deep expertise in enterprise architecture, large-scale implementations and modernizing developer workflows, the client engaged WWT to craft an implementation and adoption strategy that would significantly boost productivity while maintaining coding integrity, security and compliance. We developed a change management plan and collaborated closely with Windsurf to foster the rollout and adoption of the AI coding assistant across the client's coding teams. 

Challenges

Our client faced significant hurdles in securely and effectively integrating AI coding tools across its diverse developer communities, including:

  • Skills gaps and overwhelmed support teams struggling to keep pace
  • Misaligned adoption strategies across roles and business units
  • Lack of clear KPIs and difficulty measuring impact
  • Resistance to change and slow behavioral adoption among developers

Solution

The client needed a strategic and tactical plan for developer enablement and change management, which included discovery, training, communications and ongoing support. 

To achieve this, WWT and Windsurf provided:

  • The establishment of a Center of Excellence (CoE) to deliver centralized guidance, best practices and standardized adoption processes
  • Mentorship and skill-building resources, including prompt libraries, rules and workflows tailored to specific personas
  • Ongoing monitoring and measurement of usage, productivity, code quality and developer sentiment
  • Governance frameworks co-created with the client to balance risk management with innovation enablement
  • Technical support and office hours to sustain momentum and quickly resolve issues

Outcomes

While this client's Windsurf rollout is still in its early stage, our clients leveraging AI-powered coding assistants consistently report 30-50% reductions in cycle time for repetitive work and double-digit improvements in complex feature delivery in their software products. Based on these trends and the foundation we've helped establish, we anticipate this client will realize the following benefits:

  • More time for developers to focus on high-value work such as architecture, security reviews and innovation
  • Efficient and secure modernization of large codebases, supported by built-in compliance and audit trails
  • Clear ROI through detailed usage analytics and lab-based validation
  • Increased developer productivity, improved code quality and stronger team morale
  • Scalable, sustainable AI adoption built incrementally, team-by-team and commit-by-commit
  • A successful transformation powered by AI efficiency and guided by expert human judgment
  • Continued daily usage of approximately 90 licenses, with momentum triggering true-ups at the 1,000-license threshold

These anticipated outcomes reflect more than just a successful software rollout. Together, WWT and Windsurf helped the client go beyond licensing — designing and implementing a comprehensive change management program that enables faster software delivery, empowers developer talent across global teams, and supports secure modernization with built-in compliance. This collaborative approach lays the foundation for measurable business impact and long-term innovation across the organization's development ecosystem.

Conclusion

The collaboration between our client, WWT, and Windsurf demonstrates how strategic change management, combined with the right technology, is much more than just tool deployment. Our program has empowered developers and accelerated meaningful digital transformation. 

By integrating WWT's enterprise implementation expertise with Windsurf's AI coding platform, the partnership supports faster, more secure software delivery while maintaining compliance. This approach helps organizations realize measurable business value and foster a culture of innovation across their development teams.

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