Your Customer Success Executives (CSEs) will work with you to understand your business, develop a success plan and orchestrate the right resources at the right time to help you execute your plan.
To fully understand your goals, environments, operational maturity, and barriers to adoption and implementation. The CX team will provide best practice feedback and recommended follow-on sessions for success.
Consulting engagements to facilitate onboarding, adoption, and usage of complex solutions through custom interactions.
Provide hardware and software review, deployment validation, high-level performance review, utilization of features, and configuration best practices of a currently implemented Cisco technology.
Product introductions and overviews, as well as helpful tips on specific Cisco technologies.
Customer Onboarding increases the awareness, adoption and utilization of Enterprise Agreements (EA) across all aspects of your software investment - Onboarding Kick-Off
The Navy Smart Account Administrator manages license inventory for the entire Smart Accounts and performs account management activities.
Our Customer Success Roadmap is tailored to your goals, priorities and need for lab services, adoption activities and EA+ management. Long-term success requires in-depth planning and focused conversations with stakeholders to align internal initiatives to business goals and strategy.
The GEMSS Customer Experience (CX) team ensures you get the most from your Cisco products.
Your Customer Success Executives (CSEs) will work with you to understand your requirements, develop a success plan and orchestrate the right resources at the right time to help you execute.
EA+ from WWT is designed to help you choose the best licensing options for your needs and promote end-user adoption to drive strategic outcomes.
Benefits and value:
- Simplify your environment while reducing total cost of ownership
- Achieve attractive volume discounts and predictive cost structures
- Easily track and manage hardware and software investments
- Innovate faster using our ATC to replicate your production environment, load test EA software at scale and compare entitlements against existing solutions
- Benefit from new entitlements quicker by using our Integration Centers to accelerate deployment while reducing the overall risk, cost and complexity
Plan for Success
Our Customer Success Roadmap is tailored to your goals, priorities and need for lab services, adoption activities and EA+ management. Long-term success requires in-depth planning and focused conversations with stakeholders to align internal initiatives to business goals and strategy.
Labs
A collection of physical labs, virtualized to create a collaborative innovation ecosystem to design, build, educate and deploy innovative technology products, integrated architectural solutions and digital business outcomes for our customers, partners, employees and communities around the globe.
Modified March 11, 2022