Novant Health

This demo walks though WWT's lab on LLM Clinical Trial Matcher. The recruitment of patients for clinical trials presents significant challenges for pharmaceutical companies, often delaying drug development, increasing cost, and leaded to study failure. This lab explores how AI applied to anonymized health records enables efficient trial matching—at single, bulk, and multi-trial levels—reducing time, improving accuracy, and enhancing access for researchers, providers, and patients.

Customer expectations are shifting faster than most organizations can respond. In this episode of the AI Proving Ground Podcast, leaders from healthcare, utilities and retail break down how AI is redefining what "good" customer experience looks like — and how their industries are rethinking service models, operational workflows and human touchpoints to keep pace with a new, AI-shaped standard.