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Using Passwordless Authentication

WWT is providing users an option to login without having to use a password. Users are authenticated by receiving a convenient code to their inbox.

Table of Contents

  1. Get Started
    1. Why migrate to passwordless authentication?
    2. What changed?
    3. Changing your Authentication Settings
    4. What does passwordless authentication look like during the login process?

Get Started

Why migrate to passwordless authentication?

Passwordless authentication provides the following:

  • Seamless login across the different WWT platforms (ATC Connect, wwt.com) and across different browsers/devices
  • No long password requirements
  • Access to the ATC Gateway and WWT Labs without a password requirement

What changed?

All registration and login processes have been updated to support passwordless authentication.

  • Existing accounts that have logged in with a password previously, will be defaulted to logging in with a password.
  • New accounts created after 11/13/22 will be defaulted to logging in with passwordless authentication.
  • To update the default authentication settings, follow the instructions below.

Changing your Authentication Settings

Users can update their login settings anytime after registering.

  1. From wwt.com, click the Log In blue button in the top right corner or the left navigation menu.
  2. Once you are logged in, click your picture or initials in the top right corner.
  3. Click Account Settings, or access directly here.
  4. Under Profile Settings > Authentication Preferences:
  5. Toggle the Password Authentication setting to Off to use passwordless authentication.
  6. Toggle the Password Authentication setting to On to use a password for login. Please note that you may be prompted to set up a password

What does passwordless authentication look like during the login process?

  1. From wwt.com, click the Log In blue button in the top right corner.
  2. Enter your email address.
  3. Click Next.
  4. An authentication code sends to your inbox.
  5. Retrieve the code from your inbox and enter the code OR click Log In from the email.

Was this helpful?

Related Help Articles

  1. Create an account on wwt.com
  2. WWT Mobile App
  3. Reset your password

Table of Contents

  1. Get Started
    1. Why migrate to passwordless authentication?
    2. What changed?
    3. Changing your Authentication Settings
    4. What does passwordless authentication look like during the login process?

Need more help?

Try chatting with our bot or reaching out to us on our Contact Us page.

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