Retail

Retail Insights

86 results found

Why Quick-Service Restaurants Are Exploring Network-as-a-Service

Quick-service and fast casual restaurants depend on reliable connectivity like never before, yet many operators lack the resources to manage enterprise-grade networks across hundreds or thousands of locations. Network-as-a-Service (NaaS) delivers predictable costs, expert management and 24/7 support that small IT teams can't match.
Blog
•Oct 7, 2025

Turning Store Scorecards into Actionable Retail Intelligence

How retail leaders can evolve from static metrics to real-time decisions that drive systemic change
WWT Research
•Oct 2, 2025

FS/TEC 2025: From Loyalty Innovation to Edge Intelligence — What's Next for Restaurant Tech

FS/TEC 2025 highlighted that there's no single playbook for restaurant technology. From loyalty innovation to infrastructure and AI at the edge, operators are blending reliability with experimentation to drive growth.
Blog
•Sep 24, 2025

Empowering Jack in the Box Franchisees with Real-time Data Insights

Learn how WWT partnered with Jack in the Box franchisees to modernize its point-of-sale system and unlock real-time operational insights.
Video
•1:11
•Sep 15, 2025

How Actionable Data is Powering Smarter Operations at Jack in the Box

See how Jack in the Box is using its modernized point-of-sale system to unlock real-time data insights, drive operational efficiency and empower every level of the organization — from corporate leaders to restaurant managers.
Video
•1:32
•Jul 16, 2025

How Retailers Can Strike the Right Risk-Reward Balance in the Cloud

Capitalize on the benefits of cloud-powered experiences while minimizing disruption and maintaining customer trust.
WWT Research
•Jul 16, 2025

Are Retailers' Channel-centric Mindsets Leaving Opportunities on the Table?

Outdated, channel-centric mindsets and organizational silos are partly to blame for retailers' inability to adopt unified commerce. Learn how to overcome this cultural conundrum so your organization can thrive.
WWT Research
•Jul 11, 2025

5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency

Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
WWT Research
•Jul 11, 2025

Jack in the Box's Guest Experience Transformation

WWT partnered with Jack in the Box to transform the guest experience by implementing a modern POS system. Guests now enjoy faster service, greater customization, and consistent and effortless interactions.
Video
•1:29
•Jun 30, 2025

Jack in the Box's Associate Experience Transformation

Learn how Jack in the Box empowered associates by implementing a more intuitive point-of-sale system that allows for faster training, onboarding and customer service.
Video
•1:18
•Jun 30, 2025

The AI Scaling Paradox: It's Not The Tech. It's The Operating Model.

AI's transformative potential in retail is hindered by outdated IT strategies and organizational resistance. While AI demands adaptive governance and cultural change, many initiatives stall due to fragmented data, leadership misalignment and unclear ROI. Success requires strategic coordination, robust infrastructure and a shift from pilot projects to core business integration.
Blog
•Jun 25, 2025

Jack in the Box CTO Reveals AI Playbook

Jack in the Box CTO Doug Cook and WWT Chief Digital Advisor Charlie Lawhorn detail how a multi-year modernization sprint paved the way for advancements in AI — and what every business can learn from the fast-food chain's journey. Doug and Charlie offer a candid conversation that delivers a playbook for prioritizing AI use cases, funding innovation in capital-constrained environments and rolling out AI with minimal disruption.
Video
•2:38
•Jun 24, 2025