Retail

Retail Insights

81 results found

5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency

Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
WWT Research
•Jul 11, 2025

Digital Trends Spotlight: AI Insights for CX Leaders

An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025

Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth

Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Case Study

Restaurant Chain Achieves High Accuracy on Food Measurement with Computer Vision Solution

This National Restaurant Chain, one of America's largest privately owned fast-food chains, wanted to improve its food measurement accuracy and kitchen workflow practices to ensure that menu items are always freshly available for customers.
Case Study

Creating the Perfect Pizza Kitchen for Little Caesars

WWT built an app that made it easier for employees to make the right decisions at the right time, and empowers them to deliver on Little Caesars' patented Hot-N-Ready promise.
Case Study

Embedding Seamless Service at Panera Bread

WWT delivered next-gen restaurant experience for the industry leader in fast casual dining, working from strategy to execution to shift the way consumers engage with the Panera brand and its chain of bakery-cafés across the United States and Canada.
Case Study

Jack in the Box's Guest Experience Transformation

WWT partnered with Jack in the Box to transform the guest experience by implementing a modern POS system. Guests now enjoy faster service, greater customization, and consistent and effortless interactions.
Video
•1:29
•Jun 30, 2025

ATC Lab Services Helps Mega-Scale Retailer Test SD-WAN Vendor Solutions

The Advanced Technology Center (ATC) Lab Services Team helped design, build and execute a proof of concept (POC) with a Mega-Scale Retailer that was interested in a global technology refresh of their retail stores and distribution outlets. The ATC Lab Services Team and Retailer evaluated SD-WAN solutions from four vendors against a standard test plan created in conjunction with the Retailer's priority use cases.
Case Study

Planning for and Securing Success for Jersey Mike's Most Generous Day of the Year

Jersey Mike's annual Day of Giving is this QSR's most important day of the year. WWT helped plan, prepare and test for the high-traffic event to ensure the app and platform could scale to five times average daily volume.
Case Study

Jack in the Box CTO Reveals AI Playbook

Jack in the Box CTO Doug Cook and WWT Chief Digital Advisor Charlie Lawhorn detail how a multi-year modernization sprint paved the way for advancements in AI — and what every business can learn from the fast-food chain's journey. Doug and Charlie offer a candid conversation that delivers a playbook for prioritizing AI use cases, funding innovation in capital-constrained environments and rolling out AI with minimal disruption.
Video
•2:38
•Jun 24, 2025

Reinventing the Corner Deli and Increasing Customer Loyalty at Jersey Mike's

WWT and Jersey Mike's partnered to develop an award-winning immersive mobile app that delivered a personalized and seamless ordering experience that left customers wanting more.
Case Study

From Robots to Personalization: Three Tech Trends Redefining the QSR Experience

Learn how AI, robotics and data are shaping the future of fast food.
Blog
•May 7, 2025