Retail

Retail Insights

73 results found

Embedding Seamless Service at Panera Bread

WWT delivered next-gen restaurant experience for the industry leader in fast casual dining, working from strategy to execution to shift the way consumers engage with the Panera brand and its chain of bakery-cafés across the United States and Canada.
Case Study

Deepfakes for Good? How AI is Powering the Next Era of Personalization

Can deepfakes go from dangerous to delightful? In this episode of the AI Proving Ground Podcast, Adam Dumey and Chris Roberts explore one of the more surprising — and controversial — topics in generative AI: the use of synthetic media and deepfakes in personalized customer experiences. You'll learn: what deepfakes really are and why they're no longer just a security threat; how AI-powered personalization is reshaping the customer experience; and the ethical and technical challenges of using AI-generated content responsibly.
Video
•1:07
•Apr 29, 2025

4 Key Principles for Reimagining Retail with Science and Vision

It's time for retailers to break free from their legacy constraints and digitally transform to unlock their businesses' full potential. Following these four principles will help you succeed.
Article
•May 8, 2025

Digital Trends Spotlight: AI Insights for CX Leaders

An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025

From Robots to Personalization: Three Tech Trends Redefining the QSR Experience

Learn how AI, robotics and data are shaping the future of fast food.
Blog
•May 7, 2025

5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency

Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
WWT Research
•Oct 21, 2024

Creating the Perfect Pizza Kitchen for Little Caesars

WWT built an app that made it easier for employees to make the right decisions at the right time, and empowers them to deliver on Little Caesars' patented Hot-N-Ready promise.
Case Study

Transforming the Largest Retail Network in the Southern Hemisphere with SD-WAN

Facing tight timelines and complex requirements, one of Australia's largest retailers partnered with WWT to modernize its national network — deploying SD-WAN to more than 1,100 sites in just 14 weeks.
Case Study

Embarking on the Automation Journey with Enterprise Fleet Management

Enterprise Fleet Management partnered with WWT to maximize IT resources and take software quality to new heights through test automation.
Case Study

Restaurant Chain Achieves High Accuracy on Food Measurement with Computer Vision Solution

This National Restaurant Chain, one of America's largest privately owned fast-food chains, wanted to improve its food measurement accuracy and kitchen workflow practices to ensure that menu items are always freshly available for customers.
Case Study

Implementing Data Governance for Business Results

Learn how mature data management practices helped one organization better address competitive business needs.
Case Study

Reinventing the Corner Deli and Increasing Customer Loyalty at Jersey Mike's

WWT and Jersey Mike's partnered to develop an award-winning immersive mobile app that delivered a personalized and seamless ordering experience that left customers wanting more.
Case Study