Retail Insights
81 results found
From Robots to Personalization: Three Tech Trends Redefining the QSR Experience
Learn how AI, robotics and data are shaping the future of fast food.
Digital Trends Spotlight: AI Insights for CX Leaders
An overview of the latest trends and insights in customer experience
Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth
Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Jack in the Box CTO Reveals AI Playbook
Jack in the Box CTO Doug Cook and WWT Chief Digital Advisor Charlie Lawhorn detail how a multi-year modernization sprint paved the way for advancements in AI — and what every business can learn from the fast-food chain's journey. Doug and Charlie offer a candid conversation that delivers a playbook for prioritizing AI use cases, funding innovation in capital-constrained environments and rolling out AI with minimal disruption.
5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency
Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
Jack in the Box Case Study
Gain insight into how Jack in the Box partnered with WWT and Qu to modernize its store network and point-of-sale system across 2,200 restaurants.
4 Key Principles for Reimagining Retail with Science and Vision
It's time for retailers to break free from their legacy constraints and digitally transform to unlock their businesses' full potential. Following these four principles will help you succeed.
Transforming the Largest Retail Network in the Southern Hemisphere with SD-WAN
Facing tight timelines and complex requirements, one of Australia's largest retailers partnered with WWT to modernize its national network — deploying SD-WAN to more than 1,100 sites in just 14 weeks.
Creating the Perfect Pizza Kitchen for Little Caesars
WWT built an app that made it easier for employees to make the right decisions at the right time, and empowers them to deliver on Little Caesars' patented Hot-N-Ready promise.
Embedding Seamless Service at Panera Bread
WWT delivered next-gen restaurant experience for the industry leader in fast casual dining, working from strategy to execution to shift the way consumers engage with the Panera brand and its chain of bakery-cafés across the United States and Canada.
Why Ecosystems, Not Products, Will Define AI Success in Retail
AI success in retail transcends mere product selection, thriving instead on the convergence of edge and cloud technologies. This hybrid approach enables real-time personalization, inventory optimization and seamless customer experiences. Retailers embracing this synergy achieve superior growth and ROI, unlocking transformative capabilities beyond traditional methods.
Restaurant Chain Achieves High Accuracy on Food Measurement with Computer Vision Solution
This National Restaurant Chain, one of America's largest privately owned fast-food chains, wanted to improve its food measurement accuracy and kitchen workflow practices to ensure that menu items are always freshly available for customers.