Retail

Retail Insights

73 results found

From Kiosks to AI: What RLC 2025 Means for the Future of Restaurant Tech

Explore key insights and strategies from Restaurant Leadership Conference 2025 that are shaping the future of restaurant technology and innovation.
Blog
•Apr 17, 2025

Digital Trends Spotlight: AI Insights for CX Leaders

An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025

Deepfakes for Good? How AI is Powering the Next Era of Personalization

Can deepfakes go from dangerous to delightful? In this episode of the AI Proving Ground Podcast, Adam Dumey and Chris Roberts explore one of the more surprising — and controversial — topics in generative AI: the use of synthetic media and deepfakes in personalized customer experiences. You'll learn: what deepfakes really are and why they're no longer just a security threat; how AI-powered personalization is reshaping the customer experience; and the ethical and technical challenges of using AI-generated content responsibly.
Video
•1:07
•Apr 29, 2025

4 Key Principles for Reimagining Retail with Science and Vision

It's time for retailers to break free from their legacy constraints and digitally transform to unlock their businesses' full potential. Following these four principles will help you succeed.
Article
•May 8, 2025

Embedding Seamless Service at Panera Bread

WWT delivered next-gen restaurant experience for the industry leader in fast casual dining, working from strategy to execution to shift the way consumers engage with the Panera brand and its chain of bakery-cafés across the United States and Canada.
Case Study

From Robots to Personalization: Three Tech Trends Redefining the QSR Experience

Learn how AI, robotics and data are shaping the future of fast food.
Blog
•May 7, 2025

5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency

Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
WWT Research
•Oct 21, 2024

Creating the Perfect Pizza Kitchen for Little Caesars

WWT built an app that made it easier for employees to make the right decisions at the right time, and empowers them to deliver on Little Caesars' patented Hot-N-Ready promise.
Case Study

Jersey Mike's & Dairy Queen: How to Evolve CX in an Automated Era

World Wide Technology is a Gold Sponsor of RLC (Restaurant Leadership Conference) 2025. We are hosting an Innovation Forum titled "Jersey Mike's & Dairy Queen: How to Evolve CX in an Automated Era" on Tuesday, April 15. This breakout session will provide attendees with insights from industry experts on how brands are integrating physical and digital experiences, adopting practical approaches to artificial intelligence, and enhancing their customer relationships.
Blog
•Apr 10, 2025

Reinventing the Corner Deli and Increasing Customer Loyalty at Jersey Mike's

WWT and Jersey Mike's partnered to develop an award-winning immersive mobile app that delivered a personalized and seamless ordering experience that left customers wanting more.
Case Study

Restaurant Chain Achieves High Accuracy on Food Measurement with Computer Vision Solution

This National Restaurant Chain, one of America's largest privately owned fast-food chains, wanted to improve its food measurement accuracy and kitchen workflow practices to ensure that menu items are always freshly available for customers.
Case Study

Implementing Data Governance for Business Results

Learn how mature data management practices helped one organization better address competitive business needs.
Case Study