Utilities Insights
43 results found
Infrastructure as a Strategic Target of War
As infrastructure disruption becomes an acknowledged tool of state power, resilience is no longer just a cyber issue — it's operational and strategic. This piece outlines what critical infrastructure operators, boards and technology providers must reassess in a world where disruption is deliberate.
The GenAI Chatbot Transforming Network Operations at Southern California Edison
NVIDIA is collaborating with Southern California Edison (SCE) and WWT on Project Orca, an AI-driven platform that will set a new benchmark for proactive telecommunication network management in the utility industry. By integrating GenAI, machine learning and predictive analytics, the project will enhance operational efficiency, reliability and resilience at SCE's Network Operations Center (NOC) by reducing downtime, accelerating resolutions and optimizing resource allocation.
Utility Achieves Proactive Monitoring Across Critical Services
A midsized utility gains comprehensive visibility into IT and OT environments, slashing alert noise and accelerating incident response.
How AI Is Rewriting Customer Expectations Across Healthcare, Utilities and Retail
Customer expectations are shifting faster than most organizations can respond. In this episode of the AI Proving Ground Podcast, leaders from healthcare, utilities and retail break down how AI is redefining what "good" customer experience looks like — and how their industries are rethinking service models, operational workflows and human touchpoints to keep pace with a new, AI-shaped standard.
Harnessing AI's Potential: A Practical Guide for Utilities
While the vision of a fully AI-powered grid remains on the horizon, utilities can start using AI to achieve new levels of operational efficiency while preparing for future advancements.
NERC CIP-015 Compliance: A "How To" Guide for Power Utilities
NERC CIP‑015‑1 establishes Internal Network Security Monitoring (INSM) requirements for the Bulk Electric System and became effective on September 2, 2025. Compliance for registered U.S. electric utilities follows a phased approach, with completion required between 2028 and 2030, depending on system impact and connectivity.
DistribuTECH 2026: five takeaways shaping utility decision making for the next decade
Utility companies are shifting from AI experimentation to enterprise-scale operating models, where disciplined data governance, workforce evolution, and resilient automation are critical to navigating demand growth and regulatory pressure.
The Orca AI Journey with Southern California Edison
World Wide Technology is a proud sponsor of EEI 2025.
Join us for our featured session, "The Orca AI Journey with Southern California Edison," in The Hub on Wednesday, June 4.
In this insightful presentation, Carlos Carazo, Utilities Field CTO at World Wide Technology, and John Janney, Managing Director of Digital Grid Services at Southern California Edison (SCE), will discuss how SCE is transforming network operations with AI-driven solutions designed to enhance efficiency and scalability.
Navigating Public Markets and Trends with 'Market Visionary' Keith Fitz-Gerald
Join us for an exclusive webinar featuring renowned market analyst Keith Fitz-Gerald as he delves into the critical topics shaping today's business and IT landscapes, the potential of AI in different industries and the state of the U.S. economy. Keith also provides in-depth market analysis and long-term investment strategies to secure your financial future, and identifies current global market concerns, the impact of offshoring and effective digital strategies.
6 Key Principles that Will Help Utilities Power the Future
By setting a vision that prioritizes people, technology and innovation, utility companies can meet rising energy demands and provide continuous services in increasingly unpredictable conditions.
Leveraging the Public Cloud to Improve Customer Experience
Strategic staffing and architectural guidance lead to reduced customer calls and enhanced digital engagement
Accelerating Utility Rate Case Filings with Generative AI
Generative AI (GenAI) can revolutionize utility rate cases by automating repetitive tasks, reducing costs by up to 25%, and enhancing filing quality. As regulatory demands grow, GenAI offers a strategic advantage, transforming complex, costly processes into streamlined and efficient operations, freeing teams to focus on innovation.