Utilities Insights
46 results found
How AI Is Rewriting Customer Expectations Across Healthcare, Utilities and Retail
Customer expectations are shifting faster than most organizations can respond. In this episode of the AI Proving Ground Podcast, leaders from healthcare, utilities and retail break down how AI is redefining what "good" customer experience looks like — and how their industries are rethinking service models, operational workflows and human touchpoints to keep pace with a new, AI-shaped standard.
Utility Achieves Proactive Monitoring Across Critical Services
A midsized utility gains comprehensive visibility into IT and OT environments, slashing alert noise and accelerating incident response.
Agentic AI in Utilities: Evolving Beyond Alerts and War Rooms
How utilities can move from information overload to coordinated action, without sacrificing reliability or control.
The GenAI Chatbot Transforming Network Operations at Southern California Edison
NVIDIA is collaborating with Southern California Edison (SCE) and WWT on Project Orca, an AI-driven platform that will set a new benchmark for proactive telecommunication network management in the utility industry. By integrating GenAI, machine learning and predictive analytics, the project will enhance operational efficiency, reliability and resilience at SCE's Network Operations Center (NOC) by reducing downtime, accelerating resolutions and optimizing resource allocation.
Harnessing AI's Potential: A Practical Guide for Utilities
While the vision of a fully AI-powered grid remains on the horizon, utilities can start using AI to achieve new levels of operational efficiency while preparing for future advancements.
Navigating Public Markets and Trends with 'Market Visionary' Keith Fitz-Gerald
Join us for an exclusive webinar featuring renowned market analyst Keith Fitz-Gerald as he delves into the critical topics shaping today's business and IT landscapes, the potential of AI in different industries and the state of the U.S. economy. Keith also provides in-depth market analysis and long-term investment strategies to secure your financial future, and identifies current global market concerns, the impact of offshoring and effective digital strategies.
Seeing the Full Picture: How Sensor Fusion is Transforming Operations Across Industries
Discover how WWT's sensor fusion architecture — combining camera-based computer vision, LiDAR and IoT data — is delivering more accurate, resilient and actionable operational intelligence across industries, from manufacturing and logistics to retail and healthcare.
Infrastructure as a Strategic Target of War
As infrastructure disruption becomes an acknowledged tool of state power, resilience is no longer just a cyber issue — it's operational and strategic. This piece outlines what critical infrastructure operators, boards and technology providers must reassess in a world where disruption is deliberate.
NERC CIP-015 Compliance: A "How To" Guide for Power Utilities
NERC CIP‑015‑1 establishes Internal Network Security Monitoring (INSM) requirements for the Bulk Electric System and became effective on September 2, 2025. Compliance for registered U.S. electric utilities follows a phased approach, with completion required between 2028 and 2030, depending on system impact and connectivity.
Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future
WWT helped an energy company consolidate its nine subsidiaries' IT systems and processes into a shared services model, migrate email namespaces to a single Microsoft tenant and deploy a full suite of collaboration tools to unlock new levels of efficiency and productivity.
Investing in Innovation: Data Centers, AI and Energy
The AI revolution demands power, space, and cooling that most data centers weren't designed to handle. Watch WWT CTO Mike Taylor as he leads an executive fireside chat with Jeffrey Holzschuh (Chairman of Morgan Stanley's Institutional Securities Group), Joe Dominguez (President and CEO of Constellation Energy) and Aidan Kehoe (Managing Partner at Nadia Partners) that touches on the critical decisions and investments needed in energy to power innovations with data and AI.
Cloud Adoption for Utilities: How to Capitalize Migration Costs and Maintain Security
An industry guide for streamlining cloud migration.