Utilities Insights
44 results found
Infrastructure as a Strategic Target of War
As infrastructure disruption becomes an acknowledged tool of state power, resilience is no longer just a cyber issue — it's operational and strategic. This piece outlines what critical infrastructure operators, boards and technology providers must reassess in a world where disruption is deliberate.
Utility Achieves Proactive Monitoring Across Critical Services
A midsized utility gains comprehensive visibility into IT and OT environments, slashing alert noise and accelerating incident response.
The GenAI Chatbot Transforming Network Operations at Southern California Edison
NVIDIA is collaborating with Southern California Edison (SCE) and WWT on Project Orca, an AI-driven platform that will set a new benchmark for proactive telecommunication network management in the utility industry. By integrating GenAI, machine learning and predictive analytics, the project will enhance operational efficiency, reliability and resilience at SCE's Network Operations Center (NOC) by reducing downtime, accelerating resolutions and optimizing resource allocation.
The WWT Industry Solution Center (WISC), an Introduction
The WWT Industry Solution Center (WISC) is a state-of-the-art facility within WWT's ATC that simulates industrial technology environments to demonstrate the possible ways to digitize, monitor and secure the architecture and its control systems.
WWT, National Grid Partners and NVIDIA Networking Reception at DTECH 2026
Join World Wide Technology, National Grid Partners, and NVIDIA on February 3rd from 5:00–8:00 PM PT for an exclusive networking reception aboard the Admiral Hornblower, just steps away from the San Diego Convention Center.
The evening will be hosted by WWT's Corey McGuire, Practice Manager for the Utilities sector within the GES Industry Specialists department, National Grid Partners' Pradeep Tagare, Vice President, Head of Investments and NVIDIA's Jay Sungu, U.S. Power and Utility Sales Lead.
Connect with industry leaders and explore insights on modernizing the grid, building a more flexible and affordable energy system, and leveraging AI to accelerate what's possible across planning, operations, and build-out. Don't miss this unforgettable evening of conversation, innovation, and connection.
*Location: Boarding Gate 3 / F Dock, located just behind Roy's on South Embarcadero. The event will take place on a docked boat, which will remain stationary throughout the evening.
6 Key Principles that Will Help Utilities Power the Future
By setting a vision that prioritizes people, technology and innovation, utility companies can meet rising energy demands and provide continuous services in increasingly unpredictable conditions.
How AI Is Rewriting Customer Expectations Across Healthcare, Utilities and Retail
Customer expectations are shifting faster than most organizations can respond. In this episode of the AI Proving Ground Podcast, leaders from healthcare, utilities and retail break down how AI is redefining what "good" customer experience looks like — and how their industries are rethinking service models, operational workflows and human touchpoints to keep pace with a new, AI-shaped standard.
Leveraging the Public Cloud to Improve Customer Experience
Strategic staffing and architectural guidance lead to reduced customer calls and enhanced digital engagement
Utility Implements SAP HANA Infrastructure to Automate Auditing Process
Right-sizing the customer's environment for SAP HANA infrastructure helped improve auditing and reporting.
The Case for Incremental pLTE Coverage: Top Considerations for Utilities
The business case for implementing private cellular is strong, yet going "all in" is not practical for all Utilities. This article explores how a more gradual approach could make private cellular feasible for more Utilities.
Global Power Leader Uses Dynamic Personas to Shape Digital Workspace Strategy and Improve Employee Experience
WWT helped the company identify the technology needs of its many different types of workers, furthering a positive employee experience and user-centric IT operating model.
The Orca AI Journey with Southern California Edison
World Wide Technology is a proud sponsor of EEI 2025.
Join us for our featured session, "The Orca AI Journey with Southern California Edison," in The Hub on Wednesday, June 4.
In this insightful presentation, Carlos Carazo, Utilities Field CTO at World Wide Technology, and John Janney, Managing Director of Digital Grid Services at Southern California Edison (SCE), will discuss how SCE is transforming network operations with AI-driven solutions designed to enhance efficiency and scalability.