Utilities Insights
55 results found
Utility Achieves Proactive Monitoring Across Critical Services
A midsized utility gains comprehensive visibility into IT and OT environments, slashing alert noise and accelerating incident response.
The GenAI Chatbot Transforming Network Operations at Southern California Edison
NVIDIA is collaborating with Southern California Edison (SCE) and WWT on Project Orca, an AI-driven platform that will set a new benchmark for proactive telecommunication network management in the utility industry. By integrating GenAI, machine learning and predictive analytics, the project will enhance operational efficiency, reliability and resilience at SCE's Network Operations Center (NOC) by reducing downtime, accelerating resolutions and optimizing resource allocation.
How AI Is Rewriting Customer Expectations Across Healthcare, Utilities and Retail
Customer expectations are shifting faster than most organizations can respond. In this episode of the AI Proving Ground Podcast, leaders from healthcare, utilities and retail break down how AI is redefining what "good" customer experience looks like — and how their industries are rethinking service models, operational workflows and human touchpoints to keep pace with a new, AI-shaped standard.
The WWT Industry Solution Center (WISC), an Introduction
The WWT Industry Solution Center (WISC) is a state-of-the-art facility within WWT's ATC that simulates industrial technology environments to demonstrate the possible ways to digitize, monitor and secure the architecture and its control systems.
GridFWD 2025: 5 Takeaways on AI's Growing Role in Utilities
This year's flagship event for the electric grid industry made clear that AI is moving from experimentation to execution, playing a vital role in how utilities will plan, operate and invest in the grid.
The Orca AI Journey with Southern California Edison
World Wide Technology is a proud sponsor of EEI 2025.
Join us for our featured session, "The Orca AI Journey with Southern California Edison," in The Hub on Wednesday, June 4.
In this insightful presentation, Carlos Carazo, Utilities Field CTO at World Wide Technology, and John Janney, Managing Director of Digital Grid Services at Southern California Edison (SCE), will discuss how SCE is transforming network operations with AI-driven solutions designed to enhance efficiency and scalability.
AI Demonstrates Its Value in Grid Operations
From the control room to the edge, AI is beginning to redefine how utilities monitor, manage and maintain the grid.
The New Energy Paradigm
As AI adoption accelerates, the pressure mounts to modernize the energy and security infrastructure that powers data-driven innovation. This conversation brings together leaders at the intersection of energy, technology, and cybersecurity to explore the strategic investments required to meet rising demands—securely and sustainably. Executives will learn the decisions they need to make now to reduce risk, unlock value, and lead through a rapidly evolving energy and AI landscape.
Modernizing Operational Technology (OT) Networks for the Grid of the Future
Discover how utility companies can incrementally modernize their operational technology (OT) networks to support the increased demand for electricity and renewable energy integration while maintaining legacy systems.
6 Key Principles that Will Help Utilities Power the Future
By setting a vision that prioritizes people, technology and innovation, utility companies can meet rising energy demands and provide continuous services in increasingly unpredictable conditions.
Utility Implements SAP HANA Infrastructure to Automate Auditing Process
Right-sizing the customer's environment for SAP HANA infrastructure helped improve auditing and reporting.
Cloud Adoption for Utilities: How to Capitalize Migration Costs and Maintain Security
An industry guide for streamlining cloud migration.