Utilities

Utilities Insights

46 results found

The GenAI Chatbot Transforming Network Operations at Southern California Edison

NVIDIA is collaborating with Southern California Edison (SCE) and WWT on Project Orca, an AI-driven platform that will set a new benchmark for proactive telecommunication network management in the utility industry. By integrating GenAI, machine learning and predictive analytics, the project will enhance operational efficiency, reliability and resilience at SCE's Network Operations Center (NOC) by reducing downtime, accelerating resolutions and optimizing resource allocation.
Case Study

The WWT Industry Solution Center (WISC), an Introduction

The WWT Industry Solution Center (WISC) is a state-of-the-art facility within WWT's ATC that simulates industrial technology environments to demonstrate the possible ways to digitize, monitor and secure the architecture and its control systems.
Article
•Feb 8, 2024

The Orca AI Journey with Southern California Edison

World Wide Technology is a proud sponsor of EEI 2025. Join us for our featured session, "The Orca AI Journey with Southern California Edison," in The Hub on Wednesday, June 4. In this insightful presentation, Carlos Carazo, Utilities Field CTO at World Wide Technology, and John Janney, Managing Director of Digital Grid Services at Southern California Edison (SCE), will discuss how SCE is transforming network operations with AI-driven solutions designed to enhance efficiency and scalability.
Blog
•May 29, 2025

Leveraging the Public Cloud to Improve Customer Experience

Strategic staffing and architectural guidance lead to reduced customer calls and enhanced digital engagement
Case Study

Investing in Innovation: Data Centers, AI and Energy

The AI revolution demands power, space, and cooling that most data centers weren't designed to handle. Watch WWT CTO Mike Taylor as he leads an executive fireside chat with Jeffrey Holzschuh (Chairman of Morgan Stanley's Institutional Securities Group), Joe Dominguez (President and CEO of Constellation Energy) and Aidan Kehoe (Managing Partner at Nadia Partners) that touches on the critical decisions and investments needed in energy to power innovations with data and AI.
Video
•1:00
•Nov 19, 2024

6 Key Principles that Will Help Utilities Power the Future

By setting a vision that prioritizes people, technology and innovation, utility companies can meet rising energy demands and provide continuous services in increasingly unpredictable conditions.
Article
•Apr 24, 2025

Global Power Leader Uses Dynamic Personas to Shape Digital Workspace Strategy and Improve Employee Experience

WWT helped the company identify the technology needs of its many different types of workers, furthering a positive employee experience and user-centric IT operating model.
Case Study

Cloud Adoption for Utilities: How to Capitalize Migration Costs and Maintain Security

An industry guide for streamlining cloud migration.
Article
•Apr 21, 2025

Accelerating Utility Rate Case Filings with Generative AI

Generative AI (GenAI) can revolutionize utility rate cases by automating repetitive tasks, reducing costs by up to 25%, and enhancing filing quality. As regulatory demands grow, GenAI offers a strategic advantage, transforming complex, costly processes into streamlined and efficient operations, freeing teams to focus on innovation.
Blog
•Aug 20, 2025

EEI 2025 Underscores AI's Critical Role in Solving Utility Challenges

From meeting surging energy demand to unlocking operational efficiencies and strengthening resilience, the Edison Electric Institute's annual conference signaled AI's evolution from conceptual promise to practical adoption.
Blog
•Jun 13, 2025

Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future

WWT helped an energy company consolidate its nine subsidiaries' IT systems and processes into a shared services model, migrate email namespaces to a single Microsoft tenant and deploy a full suite of collaboration tools to unlock new levels of efficiency and productivity.
Case Study

Modernizing Operational Technology (OT) Networks for the Grid of the Future

Discover how utility companies can incrementally modernize their operational technology (OT) networks to support the increased demand for electricity and renewable energy integration while maintaining legacy systems.
WWT Research
•Nov 5, 2024