Bachelor of Science in Telecommunication Systems from Southern Methodist University. Eleven-year veteran of Cisco Systems, nine of them as an engineer for the Critical Accounts Program. Former technical instructor for a Cisco learning partner, responsible for teaching Cisco MDS, Nexus and UCS courses. Data center practice manager for five of six years spent with another channel partner before coming to World Wide Technology. Helped Cisco's Americas Partner Organization develop curriculum for teaching network and cloud programmability. Early involvement with Software Defined Networking technologies Cisco ACI and VMware NSX.