Safari
Chrome
Firefox
Edge
Welcome to WWT Research!
We take the knowledge of our consultants, architects and engineers and show you how to develop a technology strategy and how to execute it.
Our report types
AI/ML Applied Reports use research and development projects to show how artificial intelligence (AI) and machine learning (ML) can be used to solve industry challenges and enhance outcomes. Learn more about WWT's AI/ML research and development work.
Buyer's Guides explore best practices for evaluating and selecting vendors and products for a given technology solution. They provide an overview of key features, tips for aligning features to technical and business objectives, and a framework for solution selection.
Landscape Reports help organizations prepare for the future by identifying and explaining emerging trends and outlining considerations to help stay ahead of the curve.
Maturity Models outline the strategy and steps organizations can follow to evolve their capabilities around technology.
Priorities Reports help IT leaders and line-of-business owners determine where they should be focusing their resources and why.
Research Notes are shorter-form content that highlights specific trends and updates in the market and provide new or additional context that complements our more in-depth Research Reports.
Explore reports and videos by solution area
WWT Research reports cover a range of topics that align with major business and technology trends we see in the market
Select an Option
What's popular
Security Transformation
Let Me Be Clear: How to Gain Clarity and Control to Bolster Your Cyber Defenses | Research
Enterprise IT is more complex than ever as the era of hybrid work and decentralized applications can quickly lead to unpredictable data flows and surprises around seemingly every corner. Security teams need more control, not less. But how can you implement a holistic approach built around people, process and technology? The answer isn't always clear.
Join WWT security experts Matt Berry and Jill Cochrane, two cybersecurity industry veterans, as they discuss the challenges of observability and visibility — the foundation of any cyber program — from both a technical and business perspective. Matt and Jill offer tips and tricks on how you can gain clarity in what devices and applications are connected to the network, what each application and device is doing, and whether it's doing what it's supposed to be doing.
Webinar
•
Jun 15, 2023 • 9am
Automation & Orchestration
How to Drive an Automation Strategy from the Top Down | Research
Automation has traditionally been viewed as an IT project or series of IT projects. But increasingly, C-level leaders are asking about it. But what should you automate first? Who should lead efforts? And how do you know if automation is working?
Join WWT EVP of Global Supply Chain Jeree Hanavec and Principal Consultant Anshul Chaturvedi as they talk about the importance of driving a top down strategy when it comes to enterprise automation. Jeree and Anshul also talk about how you can prioritize the right things to automate and how you can measure success.
Webinar
Jul 27, 2023 • 9am
Security Transformation
Making Sense of Identity and Access Management | Research
As businesses interact and transact with an ever-growing ecosystem of employees, customers, third-party vendors and supply chains, identity-related risks are rapidly increasing. A foundational identity and access management (IAM) program helps makes sense of the chaos and hardens your organization's overall security posture. It's also a vital prerequisite for taking advantage of the latest security frameworks, including zero trust and SASE/SSE architectures.
Join WWT Senior Practice Manager Jayson Yee as he shares how organizations can start—or mature—their IAM journey. He'll highlight how to evaluate vendors tailored to your organization's unique use cases, the benefits and drivers of a strong IAM program, and areas where your organization may already have identity technology deployed.
Webinar
Mar 2, 2023 • 9am
Digital Workspace
How Do You Balance Employee and Customer Experience? | Research
Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction.
Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.
Webinar
Jan 26, 2023 • 9am
Customer Experience
Contact Center Maturity Model
A step-by-step guide to empowering agents and delivering fresh customer service experiences
WWT Research
•
Mar 5, 2023
What's new
Data Center
How to Beat the Heat: Innovative Solutions for Data Center Efficiency and Sustainability
Learn about emerging solutions that can increase data center efficiency and sustainability without affecting performance.
WWT Research
•
Sep 22, 2023
Networking
Network as a Service (NaaS): A Guide to the Concept, Features and Providers in the Market
There's a lot of talk in the market about Network as a Service (NaaS). But what exactly is NaaS? Is it real or simply marketing hype? This paper defines NaaS, dispels some common myths and examines NaaS offerings in the market.
WWT Research
•
Sep 20, 2023
Security Transformation
How to Safeguard Sensitive Data in the Healthcare Industry | Research
As the healthcare industry develops new treatments that leverage new devices to deliver innovative care in a rapidly evolving landscape, the amount of data stored and transmitted will grow exponentially, and bad actors will continue to innovate and capitalize on this continual flood of new information.
Join Justin Collier, a Chief Healthcare Advisor at WWT, as he details best practices healthcare delivery organizations can adopt or advance to safeguard sensitive data. Dr. Collier talks about the rise of connected devices, some of the ways zero trust can protect your sensitive information from malicious actors, and the importance of rigor in cybersecurity.
Webinar
Sep 28, 2023 • 9am
High-Performance Architecture
IT Infrastructure and Operations Landscape Report
If you are responsible for developing IT strategies and budgets for your organization, this report will help you prepare for trends we believe will be increasingly impactful over the next few years.
WWT Research
•
Sep 8, 2023
Networking
WAN Up: How Optimizing Your WAN Can Deliver a Better Employee Experience | Research
As organizations continue to adopt hybrid work models, SD-WAN can serve as an ideal launchpad for larger architectural shifts that enable the business from anywhere, particularly as traffic patterns continue to evolve. To do that, IT leaders need to optimize and secure their WAN.
Join WWT Network Solutions Practice Manager Tom Schepers as he talks about why an enhanced and secure WAN is needed for employees at home and in the office to have a good digital experience. Tom also discusses how organizations can embrace the idea of a "branch of one," details the impact of SSE and SASE, and how an optimize WAN can set you up for cloud success.
Webinar
Aug 24, 2023 • 9am
Customer Experience
Customer Experience Priorities
A roadmap for exceeding customer expectations, leveraging AI effectively and creating a competitive advantage
WWT Research
•
Aug 24, 2023
Automation & Orchestration
How to Drive an Automation Strategy from the Bottom Up | Research
Automation has become a business imperative in the era of efficiency. And while sound automation strategy starts at the top, a bottom up, grassroots approach is equally important. It's likely that some form of automation is already underway at your organization. The challenge is: How do you scale automation efforts taking place below the radar?
Join WWT Technical Solutions Architect Dana Callear and Senior Director of IT Leadership Dave O'Toole as they talk about how leaders can sync executive strategy with automations that are already occurring within an organization. Dana and Dave also discuss the importance of identifying pockets of automation that can help drive scale and the role culture plays in making it all happen.
Webinar
May 18, 2023 • 9am
Automation & Orchestration
How to Drive an Automation Strategy from the Top Down | Research
Automation has traditionally been viewed as an IT project or series of IT projects. But increasingly, C-level leaders are asking about it. But what should you automate first? Who should lead efforts? And how do you know if automation is working?
Join WWT EVP of Global Supply Chain Jeree Hanavec and Principal Consultant Anshul Chaturvedi as they talk about the importance of driving a top down strategy when it comes to enterprise automation. Jeree and Anshul also talk about how you can prioritize the right things to automate and how you can measure success.
Webinar
Jul 27, 2023 • 9am
End-User Computing
A Great Employee Experience Hinges on Automation | Research
Automation in the digital workspace boils down to intelligently automating the right processes and eliminating friction so employees and IT are empowered to focus on more meaningful work and resolve issues faster. But to be clear: It's not about automating everything. It's about automating everything right.
Join Ivan Wintersteiger and Mike Cervasio of WWT as they talk about how automation is helping time- and budget-constrained IT departments do more with less. They'll also tackle automation challenges from an employee and IT perspective and provide practical steps you can take now to enable automation while detailing areas you should prioritize.
Webinar
Apr 27, 2023 • 9am
Security Transformation
Let Me Be Clear: How to Gain Clarity and Control to Bolster Your Cyber Defenses | Research
Enterprise IT is more complex than ever as the era of hybrid work and decentralized applications can quickly lead to unpredictable data flows and surprises around seemingly every corner. Security teams need more control, not less. But how can you implement a holistic approach built around people, process and technology? The answer isn't always clear.
Join WWT security experts Matt Berry and Jill Cochrane, two cybersecurity industry veterans, as they discuss the challenges of observability and visibility — the foundation of any cyber program — from both a technical and business perspective. Matt and Jill offer tips and tricks on how you can gain clarity in what devices and applications are connected to the network, what each application and device is doing, and whether it's doing what it's supposed to be doing.
Webinar
Jun 15, 2023 • 9am
ESG
Building a Sustainable Technology Framework to Drive ESG Initiatives | Research
Environmental, social and governance (ESG) initiatives are now squarely in the crosshairs of C-suite and boardroom leaders, which is putting a lot of pressure on business and IT leaders to dive full force into an area they may not be super comfortable in. What is the role of IT and the CIO in driving sustainability success?
Join WWT's Brendan Walsh and Wes Palmer, who lead our ESG practice, as they dive into the wide array of solutions and services that make it possible for companies to continue relying on data and computing power while also becoming more environmentally sustainable. Brendan and Wes also touch on building efficiencies in the data center, making sense of a crowded marketplace and steps to take to build a sustainable technology framework.
Webinar
Jun 1, 2023 • 9am
Automation & Orchestration
6 Principles to Drive Automation Strategy | Research
Automation is gaining momentum and rapidly becoming a top priority for business leaders looking to drive growth, simplicity and efficiency. Yet developing a comprehensive automation strategy remains a struggle for many. The key lies in prioritizing the right automation initiatives and executing them effectively.
Join WWT Principal Automation Architect Nick Thompson as he presents six fundamental principles to guide organizations on their automation journey. Whether you're just beginning or looking to enhance existing automation initiatives, Nick's expertise can help you build a successful automation strategy aligned with business goals, empower your teams, and ensure project success.
Editor's note: This recording also features Tanner Bechtel, who no longer works at WWT.
Webinar
Apr 20, 2023 • 9am
Networking
Go Big or Go Home: How to Pack More Features Into Existing Network Architectures | TEC37
Network traffic is growing more complex each and every day as hybrid and remote work continues to be the norm. That's putting traditional network architectures in a state of major upheaval after decades of relative stagnation. Wi-Fi, secure access service edge (SASE), private wireless — options for connectivity keep growing. This includes transport networks, which are evolving to deliver new services and user experiences.
Join WWT technical solution architects Joshua Hogan and Tyler Tappy as they discuss the important details of implementing a converged transport network, which takes the long-reach optical technology typically found in standalone optical networks and consolidates it into a compact, high-performance router. Joshua and Tyler also cover key steps to putting a converged transport network into action.
Webinar
Apr 6, 2023 • 9am
Cloud Security
Is Your Data Secure in the Cloud? | Research
Now that they're in the cloud, many organizations are asking whether their rush to migrate all workloads and applications was really best for the long-term success of the business. Cloud security plays a big part in that consideration. So, how should organizations think about this balancing act between "embracing everything cloud" vs "protecting their most valuable data"? Has the recent acceleration in cloud adoption changed the traditional function/role of security teams?
Join Clint Huffaker, WWT's Application and API Security Lead, as he shares valuable context related to those questions. He also dives into what an ideal cloud security program looks like, why cloud developers are being asked to "shift left," and what steps leaders can take now to help cloud security enable the business and unlock the full value promised by investment in the cloud.
Webinar
Mar 16, 2023 • 9am
Security Transformation
Making Sense of Identity and Access Management | Research
As businesses interact and transact with an ever-growing ecosystem of employees, customers, third-party vendors and supply chains, identity-related risks are rapidly increasing. A foundational identity and access management (IAM) program helps makes sense of the chaos and hardens your organization's overall security posture. It's also a vital prerequisite for taking advantage of the latest security frameworks, including zero trust and SASE/SSE architectures.
Join WWT Senior Practice Manager Jayson Yee as he shares how organizations can start—or mature—their IAM journey. He'll highlight how to evaluate vendors tailored to your organization's unique use cases, the benefits and drivers of a strong IAM program, and areas where your organization may already have identity technology deployed.
Webinar
Mar 2, 2023 • 9am
Network Security
Securing and Scaling a Workforce On-the-Go with SASE | Research
The proverbial four walls of the office have dissolved as today's hybrid workforce is finding new ways and places to plug in and work. As such, the secure access service edge (SASE) has emerged as a unified way to connect users, devices, applications, services and platforms from anywhere at any time. But SASE is a significant architectural shift. And the market is complex and dynamic, leaving leaders lost for how to get started.
Join WWT Technical Solutions Architect Brianna Sideris as she talks about how the network and security worlds are colliding to deliver Secure Access Service Edge (SASE) and how your org can prepare to take advantage of the Secure Business outcome that SASE provides. Brianna also identifies common use cases pushing SASE and SSE architectures front and center, the implications those strategies have on enterprise infrastructure and practical steps you can take to make it all work.
Webinar
Feb 23, 2023 • 9am
Cloud
How Cloud Optimization Saves Money and Positions You for Long-Term Success | Research
Cloud adoption has accelerated in recent years. Whether spurred by the pandemic, the need to enable hybrid work, or the desire to meet heightened consumer expectations for digital experiences, most organizations have a cloud footprint today. Yet in their rush to migrate, many organizations took shortcuts — the consequences of which will make it harder to scale their footprint and realize the full benefits of their investment. That's where cloud optimization comes in.
Join WWT Director of Cloud Platform Jack French and WWT Cloud Marketplace Specialist Josh Bushman as they discuss cloud optimization's critical role in achieving long-term cloud success. Given cloud's reach across technology stacks, their discussion focuses on some top ways organizations can put optimization into action, including tips for implementing best practices around cloud governance, cloud cost management, cloud security and cloud marketplaces.
Webinar
Feb 16, 2023 • 9am
Cloud
Investing in Edge Computing to Squeeze Even More Value Out of the Cloud | Research
Cloud has been at the forefront of enterprise digital transformation over the last several years, but the massive amounts of data coming in and out of the cloud — combined with the growing number of connected devices needed to do business — is starting to lead to slowness and timeout of applications. What can we do to fix this? This is where cloud edge hybrid solutions come in.
Join WWT Senior Solutions Consultant Jennifer Adefala and Distinguished Solutions Architect Curt Stalhood as they discuss edge computing's role in unlocking even more value out of the cloud. Jennifer and Curt also talk about the complexities involved with optimizing the cloud to take immediate advantage of solutions like edge and practical steps organizations can take to put cloud edge into action.
Webinar
Feb 9, 2023 • 9am
Networking
Thinking Beyond Wi-Fi to Empower a Mobile Workforce | Research
For years, organizations' wireless strategies have been centered around when to upgrade to the latest version of Wi-Fi. But new technologies and use cases are forcing networking directors to think bigger about wireless networking in order to meet the needs of a dynamic and mobile workforce.
Join WWT Mobility and IoT Practice Manager Bob Hrbek as he discusses these changes — from the role of private LTE in the enterprise to the wireless network becoming a launchpad for business innovation. Bob also talks about how advances in access points, controllers and more are lowering the barrier of entry to deploy different options for connectivity and why now is the right time to plan for the future.
Webinar
Feb 2, 2023 • 9am
Digital Workspace
How Do You Balance Employee and Customer Experience? | Research
Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction.
Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.
Webinar
Jan 26, 2023 • 9am