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Welcome to WWT Research!

The pace of digital change is not slowing down. Seeing what's ahead is critical to success. We created these reports to provide actionable insights into technology solutions and trends that will help you make the most informed decisions--and outpace your competition. 

Why are we creating these reports?

Landscape Reports help organizations prepare for the future by identifying and explaining emerging trends and outlining actions they can take now to stay ahead of the curve. 

Priorities Reports help IT leaders and line-of-business owners determine where they should be focusing their resources and why. 

Maturity Models outline the strategy and steps organizations can follow to evolve their capabilities around technology.

AI/ML Applied Reports use research and development projects to show how artificial intelligence (AI) and machine learning (ML) can be used to solve industry challenges and enhance outcomes.

Explore the library

What's new in WWT Research

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Maturity Model

Contact Center Maturity Model

A step-by-step guide to empowering agents and delivering fresh customer service experiences

WWT Research

Mar 5, 2023

Page Thumbnail
OT Security

Security Priorities for 2023

A roadmap for securing the business and powering performance.

WWT Research

Feb 7, 2023

Page Thumbnail
ATC

Networking Priorities for 2023

A roadmap for delivering organization-wide connectivity.

WWT Research

Dec 13, 2022

Page Thumbnail
ATC

Cloud Priorities for 2023

A roadmap for optimizing capabilities and aligning priorities with business outcomes.

WWT Research

Dec 1, 2022

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ATC

A Modular Approach to AIOps

Artificial Intelligence for IT Operations (AIOps) continues to become more mainstream. Learn how a modular approach to AIOps allows organizations to better leverage data to drive efficiency.

WWT Research

Nov 15, 2022

We all learn differently

That's why we dive deep into WWT Research topics through conversations with our experts. Watch our "WWT Presents" videos to learn more!
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TEC37

Securing and Scaling a Workforce On-the-Go with SASE | TEC37

The proverbial four walls of the office have dissolved as today's hybrid workforce is finding new ways and places to plug in and work. As such, the secure access service edge (SASE) has emerged as a unified way to connect users, devices, applications, services and platforms from anywhere at any time. But SASE is a significant architectural shift. And the market is complex and dynamic, leaving leaders lost for how to get started. Join WWT Technical Solutions Architect Brianna Sideris as she talks about how the network and security worlds are colliding to deliver Secure Access Service Edge (SASE) and how your org can prepare to take advantage of the Secure Business outcome that SASE provides. Brianna also identifies common use cases pushing SASE and SSE architectures front and center, the implications those strategies have on enterprise infrastructure and practical steps you can take to make it all work.

Webinar

Feb 23, 2023 • 9 am (CST)

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TEC37

How Cloud Optimization Saves Money and Positions You for Long-Term Success | TEC37

Cloud adoption has accelerated in recent years. Whether spurred by the pandemic, the need to enable hybrid work, or the desire to meet heightened consumer expectations for digital experiences, most organizations have a cloud footprint today. Yet in their rush to migrate, many organizations took shortcuts -- the consequences of which will make it harder to scale their footprint and realize the full benefits of their investment. That's where cloud optimization comes in. Join WWT Director of Cloud Platform Jack French and WWT Cloud Marketplace Specialist Josh Bushman as they discuss cloud optimization's critical role in achieving long-term cloud success. Given cloud's reach across technology stacks, their discussion focuses on some top ways organizations can put optimization into action, including tips for implementing best practices around cloud governance, cloud cost management, cloud security and cloud marketplaces.

Webinar

Feb 16, 2023 • 9 am (CST)

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TEC37

Investing in Edge Computing to Squeeze Even More Value Out of the Cloud | TEC37

Cloud has been at the forefront of enterprise digital transformation over the last several years, but the massive amounts of data coming in and out of the cloud -- combined with the growing number of connected devices needed to do business -- is starting to lead to slowness and timeout of applications. What can we do to fix this? This is where cloud edge hybrid solutions come in. Join WWT Senior Solutions Consultant Jennifer Adefala and Distinguished Solutions Architect Curt Stalhood as they discuss edge computing's role in unlocking even more value out of the cloud. Jennifer and Curt also talk about the complexities involved with optimizing the cloud to take immediate advantage of solutions like edge and practical steps organizations can take to put cloud edge into action.

Webinar

Feb 09, 2023 • 9 am (CST)

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TEC37

Thinking Beyond Wi-Fi to Empower a Mobile Workforce | TEC37

For years, organizations' wireless strategies have been centered around when to upgrade to the latest version of Wi-Fi. But new technologies and use cases are forcing networking directors to think bigger about wireless networking in order to meet the needs of a dynamic and mobile workforce. Join WWT Mobility and IoT Practice Manager Bob Hrbek as he discusses these changes -- from the role of private LTE in the enterprise to the wireless network becoming a launchpad for business innovation. Bob also talks about how advances in access points, controllers and more are lowering the barrier of entry to deploy different options for connectivity and why now is the right time to plan for the future.

Webinar

Feb 02, 2023 • 9 am (CST)

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TEC37

How Do You Balance Employee and Customer Experience?

Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction. Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.

Webinar

Jan 26, 2023 • 9 am (CST)

WWT Research logo
Select an Option

What's popular

Page Thumbnail
OT Security

Security Priorities for 2023

A roadmap for securing the business and powering performance.

WWT Research

Feb 7, 2023

Page Thumbnail
ATC

Cloud Priorities for 2023

A roadmap for optimizing capabilities and aligning priorities with business outcomes.

WWT Research

Dec 1, 2022

Page Thumbnail
TEC37

Securing and Scaling a Workforce On-the-Go with SASE | TEC37

The proverbial four walls of the office have dissolved as today's hybrid workforce is finding new ways and places to plug in and work. As such, the secure access service edge (SASE) has emerged as a unified way to connect users, devices, applications, services and platforms from anywhere at any time. But SASE is a significant architectural shift. And the market is complex and dynamic, leaving leaders lost for how to get started. Join WWT Technical Solutions Architect Brianna Sideris as she talks about how the network and security worlds are colliding to deliver Secure Access Service Edge (SASE) and how your org can prepare to take advantage of the Secure Business outcome that SASE provides. Brianna also identifies common use cases pushing SASE and SSE architectures front and center, the implications those strategies have on enterprise infrastructure and practical steps you can take to make it all work.

Webinar

Feb 23, 2023 • 9 am (CST)

Page Thumbnail
TEC37

How Cloud Optimization Saves Money and Positions You for Long-Term Success | TEC37

Cloud adoption has accelerated in recent years. Whether spurred by the pandemic, the need to enable hybrid work, or the desire to meet heightened consumer expectations for digital experiences, most organizations have a cloud footprint today. Yet in their rush to migrate, many organizations took shortcuts -- the consequences of which will make it harder to scale their footprint and realize the full benefits of their investment. That's where cloud optimization comes in. Join WWT Director of Cloud Platform Jack French and WWT Cloud Marketplace Specialist Josh Bushman as they discuss cloud optimization's critical role in achieving long-term cloud success. Given cloud's reach across technology stacks, their discussion focuses on some top ways organizations can put optimization into action, including tips for implementing best practices around cloud governance, cloud cost management, cloud security and cloud marketplaces.

Webinar

Feb 16, 2023 • 9 am (CST)

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Meetings

Digital Workspace Priorities for 2023

A roadmap for improving the digital employee experience

WWT Research

Oct 31, 2022

What's new

Research Note
ATC

Cloud Optimization is Key to Business Success

At its heart, cloud optimization is a financial management discipline that enables organizations to maximize business value by helping IT, engineering, finance and business teams collaborate on data-driven spending decisions.

WWT Research

Mar 20, 2023

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Maturity Model

Contact Center Maturity Model

A step-by-step guide to empowering agents and delivering fresh customer service experiences

WWT Research

Mar 5, 2023

Page Thumbnail
TEC37

Securing and Scaling a Workforce On-the-Go with SASE | TEC37

The proverbial four walls of the office have dissolved as today's hybrid workforce is finding new ways and places to plug in and work. As such, the secure access service edge (SASE) has emerged as a unified way to connect users, devices, applications, services and platforms from anywhere at any time. But SASE is a significant architectural shift. And the market is complex and dynamic, leaving leaders lost for how to get started. Join WWT Technical Solutions Architect Brianna Sideris as she talks about how the network and security worlds are colliding to deliver Secure Access Service Edge (SASE) and how your org can prepare to take advantage of the Secure Business outcome that SASE provides. Brianna also identifies common use cases pushing SASE and SSE architectures front and center, the implications those strategies have on enterprise infrastructure and practical steps you can take to make it all work.

Webinar

Feb 23, 2023 • 9 am (CST)

Page Thumbnail
TEC37

Investing in Edge Computing to Squeeze Even More Value Out of the Cloud | TEC37

Cloud has been at the forefront of enterprise digital transformation over the last several years, but the massive amounts of data coming in and out of the cloud -- combined with the growing number of connected devices needed to do business -- is starting to lead to slowness and timeout of applications. What can we do to fix this? This is where cloud edge hybrid solutions come in. Join WWT Senior Solutions Consultant Jennifer Adefala and Distinguished Solutions Architect Curt Stalhood as they discuss edge computing's role in unlocking even more value out of the cloud. Jennifer and Curt also talk about the complexities involved with optimizing the cloud to take immediate advantage of solutions like edge and practical steps organizations can take to put cloud edge into action.

Webinar

Feb 09, 2023 • 9 am (CST)

Page Thumbnail
TEC37

TEC37 Security Series E07: 5 Pillars of Identity and Access Management

Identity and access management (IAM) is a balancing act. On the one hand, organizations need to mature their capabilities as corporate assets increasingly live outside the traditional security perimeter. On the other hand, this can't come at the cost of complicating the end-user experience. By focusing on five pillars of IAM, organizations can strike a balance, and give the right users the right level of access to enterprise resources at the right time. Join host Robb Boyd as he speaks with WWT's Mike Wampler, Principal Security Consultant, and Maafu Shabaz, Principal Consultant. They'll discuss how organizations can adopt identity principles and practices to drive a cohesive, strategic approach to IAM.

Webinar

Aug 04, 2021 • 1 pm (CDT)

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TEC37

TEC37 Security Series E10: Five Essential Steps to Improve Security Maturity

Join host Robb Boyd as he speaks with WWT's Jill Cochrane, Kris Carr, and Geoff Hancock, as they walk through different levels of cybersecurity maturity to give CISOs, CEOs and CIOs the confidence to improve their security postures wisely and maximize resources.

Webinar

Sep 21, 2022 • 3 pm (CDT)

Page Thumbnail
TEC37

How Do You Balance Employee and Customer Experience?

Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction. Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.

Webinar

Jan 26, 2023 • 9 am (CST)

Page Thumbnail
TEC37

How Cloud Optimization Saves Money and Positions You for Long-Term Success | TEC37

Cloud adoption has accelerated in recent years. Whether spurred by the pandemic, the need to enable hybrid work, or the desire to meet heightened consumer expectations for digital experiences, most organizations have a cloud footprint today. Yet in their rush to migrate, many organizations took shortcuts -- the consequences of which will make it harder to scale their footprint and realize the full benefits of their investment. That's where cloud optimization comes in. Join WWT Director of Cloud Platform Jack French and WWT Cloud Marketplace Specialist Josh Bushman as they discuss cloud optimization's critical role in achieving long-term cloud success. Given cloud's reach across technology stacks, their discussion focuses on some top ways organizations can put optimization into action, including tips for implementing best practices around cloud governance, cloud cost management, cloud security and cloud marketplaces.

Webinar

Feb 16, 2023 • 9 am (CST)

Page Thumbnail
OT Security

Security Priorities for 2023

A roadmap for securing the business and powering performance.

WWT Research

Feb 7, 2023

Page Thumbnail
TEC37

Thinking Beyond Wi-Fi to Empower a Mobile Workforce | TEC37

For years, organizations' wireless strategies have been centered around when to upgrade to the latest version of Wi-Fi. But new technologies and use cases are forcing networking directors to think bigger about wireless networking in order to meet the needs of a dynamic and mobile workforce. Join WWT Mobility and IoT Practice Manager Bob Hrbek as he discusses these changes -- from the role of private LTE in the enterprise to the wireless network becoming a launchpad for business innovation. Bob also talks about how advances in access points, controllers and more are lowering the barrier of entry to deploy different options for connectivity and why now is the right time to plan for the future.

Webinar

Feb 02, 2023 • 9 am (CST)

Page Thumbnail
ATC

Networking Priorities for 2023

A roadmap for delivering organization-wide connectivity.

WWT Research

Dec 13, 2022

Page Thumbnail
ATC

Cloud Priorities for 2023

A roadmap for optimizing capabilities and aligning priorities with business outcomes.

WWT Research

Dec 1, 2022

Page Thumbnail
ATC

A Modular Approach to AIOps

Artificial Intelligence for IT Operations (AIOps) continues to become more mainstream. Learn how a modular approach to AIOps allows organizations to better leverage data to drive efficiency.

WWT Research

Nov 15, 2022

Page Thumbnail
Meetings

Digital Workspace Priorities for 2023

A roadmap for improving the digital employee experience

WWT Research

Oct 31, 2022

Page Thumbnail
Sustainable Technology

Corporate Sustainability Priorities for 2023

A roadmap for improving corporate sustainability and reaching important Environmental, Social and Governance (ESG) milestones.

WWT Research

Oct 21, 2022

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Maturity Model

Security Maturity Model

How to assess the security posture of your organization: A step-by-step guide for CISOs to build alignment, reduce risk and deliver business value.

WWT Research

Sep 13, 2022

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Private Cloud

Cloud Maturity Model

A guide for systematically assessing and maturing cloud capabilities across an organization's people, processes and technology.

WWT Research

Apr 12, 2022

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ATC

Digital Workspace Maturity Model

The maturity model is a valuable framework for setting priorities and building your digital workspace capabilities related to people, process and technology. This report serves as a step-by-step guide for IT and business leaders to build alignment, support a flexible workforce and improve the digital employee experience.

WWT Research

Apr 8, 2022

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WWT Research

Smart Receiving: A Warehouse Automation Solution

WWT's Data Science team and Supply Chain Process Improvement team worked together on a Smart Receiving solution that leverages computer vision technologies in aiding operators in the material validation process at the receipt.

Article

Apr 7, 2022

12 min read

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ATC

Networking Priorities for 2022

A roadmap for delivering new levels of security, productivity and user experience.

WWT Research

Apr 7, 2022

WWT Research

Access WWT Research for in-depth analysis of the latest technology and industry trends, solution comparisons and expert guidance for maturing your organization's capabilities.

See more

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