Care at a distance

Healthcare organizations need to rapidly connect with patients remotely to provide virtual care like never before. This includes delivering treatment to patients in isolation rooms, enabling real-time collaboration with providers for in-house specialist consults, and diagnosing and treating patients outside of traditional care settings. Through a one-hour consultation, learn how together we can enable healthcare workers to achieve the broadest set of positive outcomes while keeping them safe and lowering transmission of infection.

Technology can empower providers to connect with patients in their homes and at sub-acute care facilities and temporary care clinics. By considering four technology domains, organizations can provide face-to-face, virtual care, even in the most challenging environments. 

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Business Continuity Talk Series: Telehealth

Healthcare organizations are moving quickly to find solutions that can support new healthcare delivery models. WWT Chief Healthcare Advisors Dr. Justin Collier and Dr. Sanaz Cordes, and Kait Miller, a business development manager specializing in Meraki Smart Cameras and video analytics, talk about specific technologies that enable telehealth and their collective ability to produce better patient outcomes.


Scalable solutions that provide reliable audio and video collaboration are critical to ensuring providers are delivering high quality care via telemedicine. In this climate of urgent response, healthcare organizations are increasingly turning to enterprise teleconferencing solutions. These solutions can provide a superior user experience for clinicians and are easy to deploy, customize and adopt. 

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End-User Computing

Virtual care extends well beyond face-to-face interaction with patients. Clinicians also require access to clinical applications and systems, such as the EHR, for the full picture of a patient’s health. Solutions that simplify access to patient data enable providers to incorporate the appropriate health records necessary to optimize diagnosis. Additionally, implementing streamlined scheduling and triage workflows allows providers to see patients efficiently and provide appropriate follow-up care.

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Network Connectivity

Healthcare providers need a reliable and resilient telemedicine solution. Given the data intensity and need for security and compliance, connections should live within the health system’s network. Access points that “dial back” into the organization’s network give providers the level of connectivity and security assurance they need to deliver remote care. 

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Healthcare chief information security officers (CISOs) must protect more connections than ever before, as the risk of a data breach increases with each new connection. And online searches for information regarding COVID have created new opportunities for cyber criminals to prey on the public through malware and phishing scams. At the same time, CISOs must still focus on mitigating and responding to cyberterrorism. Fortunately, there are solutions that can be rapidly implemented to protect health data and clinical infrastructure.

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